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Alexis W
Customer Reviews for Morganfield Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
As mentioned above. Overcharged compared to website pricing.
ERICA bCat or dog hair all over plus it smelled and it kept pulling to right I feel I need refund cause it was messy I cleaned it the best I could
CHRISTINA EI thought there was a rail to go up and down with dollie so I pd for it but couldn’t use it I feel I need refund for not using dollie
CHRISTINA EOwner of location went out of his way to help us! However- we had to drive over an hour to get to this location to pick up our truck and UHaul never called me to confirm my reservation like I was told they were supposed to. Uhaul's fault, not this specific location's fault.
Briston WWe had to travel an hour there and an hour back. This was not our choice for a pickup location due to the distance. We were not given another option that was closer although there are several within a closer distance to us.
CANDACE LAfter the last rental fiasco where I was stranded for over 30 hours with no food after they towed our “return trip uhaul” and stranded for over 34 hours without my medication for my diabetes or high blood pressure, this rental was how it should be! You should NEVER GIVE ANYONE A JUNKY TRUCK!! Ever!!!! I recommend this location but DON’T RECOMMEND UHAUL AS A COMPANY!!!!
Margaret S