Customer Reviews for MacArthur 121 Tire & Service Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of MacArthur 121 Tire & Service Inc
Nothing to complain about!
People are key to a companies success. The people there are amazing and helpful. The always have a smile and willing to help out.
I received the van with 90% oil level instead of full, It is very difficult to get the vehicle back with the same level. UHaul dealer didn't care about it when asked, instead he said get the full tank if its not possible to fill to the exact level.
Excellent customer service and very friendly!
Very nice location and excellent customer service
Great customer service and the Van was smooth and clean! Thank you for a great U-Haul experience.
Excellent service and excellent equipment.
No recommendations. Ernie was so helpful.
Not much. Appreciate having the late drop off option. That was a deal clincher.
Returning customer; very friendly staff.
visit to pick up vehicle left me a little uneasy.
gentlemen had me sign the veh condition form before we even walked out to the vehicle.
But he was very nice to let me keep my rental longer than the 6 hours I specified on my return when i found out i would need more time.
Return was very smooth and fast.
Very helpful staff and the weekend/after hours dropoff box added to the convenience.
I have used this facility in the past, and the overall service is exceptional. Everyone is courteous, friendly, and very helpful. They always make sure you are satisfied with their service. I have recommended them to friends. The moving help, were excellent as well.
This facility is GREAT. I would recommend them to everyone.
Only complaint was cab smelled like smoke. Ashtray was empty, but dirty. If washed out smoke smell would go away
Pretty straight forward process. I have used this location a few times and it has always been seamless.
Had to hookup the trailer myself. I knew how to do it from previous experience, but the extra muscle would have been helpful for a 6x12 trailer. But no problems. Worked out fine.
Vehicle was almost new with about 10000 miles and enjoyed driving the vehicle. Will always rent vehicle from this location
Lower the price of the mileage.
Great location. The Gentleman who assisted me was friendly, helpful, and very thorough. Best experience that I have ever had.
excellent customer service
Centrally located, very friendly staff and well maintained vehicles.
We dropped off after hours, so did not go inside. The gentleman was very friendly when I called the next day.
What impressed me the most was my invoice was ready when i walked in the door on the phone. the guy at the desk handed it to me as soon as i hung up. AWESOME customer service!
The staff was super friendly and helpful
It was a great experience. I would highly recommend this business.
wonderful service! friendly and accommodating!
Great folks working there.
Was a lot quicker than I expected. Great service!
very friendly, checked everything out well, explained all aspects and paper work
This location is excellent for my needs; close to home and closer to my storage. They are gr8!
I did have to wait quite a while for someone to help me when I picked up and dropped off the truck. There was no line just no employee at the front desk. While the equipment functioned and was clean it seems very worn.
Much better service that the U-Haul company store!!
There's no signage for after hours drop off on what to do. I had to called the 1800uhaul number to make sure it was the right spot. There's not a great place to unhitch the trailer. you have to be very careful on the slanted parking that your unhitched trailer doesn't slide into the glass garage doors.