Customer Reviews for Marconi Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Marconi Self Storage
Very easy pick up and drop off. Van was well kept. Helpful staff.
I had a horrible U Haul experience last time I used them and swore I would not use them again. HOWEVER, everything about this location was great.
The guys was nice simple quick transaction. Clean facility.
Great customer service,fast and easy.
The truck was not clean. I wished I had received an already-cleaned U Haul truck.
The UHaul truck had leaks. It was raining and the water came through and went inside my desktop. The PC is ruined. ;(
Great service great location
The guy at the counter was very nice and patient! Very approachable!
The truck smelled heavily of marijuana and there was what appeared to be marijuana ash all over the passenger floor board and all in the center console. I was worried about getting pulled over and it gave my wife a headache it was so bad. The truck itself was nice, but it was obvious the truck was not cleaned or even looked at between renters. I'll go somewhere else next time. Kinda bummed.
Danielle was extremely friendly and helpful! Moving is a stressful experience but she was professional & friendly & set the trip off on a good note.
The gentemen was professional and friendly
They were very nice and friendly. They called to let me know we could pick the truck up a day early at no extra charge. I goofed and went 2 days early and they still let me have it 2 days early at no extra charge! :-)
Just telephone communication which was great!
I forget his name; the older gentleman who helped with the pickup and drop off of the van. And when I accidentally left the interior lights on, and realized after I threw the keys in the drop off slot, he was totally cool with taking care of it even though it was after hours and obviously had more important things to do. I will go out of my way if I have to, to rent from this location again.
Thank you again.
Location needs better customer service.