Customer Reviews for Marconi Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Marconi Self Storage
It took 45 minutes from the time I reserved the truck to the time I drove away. Marconi Self Storage was not busy. The problem was my order was being handled by someone who didn't seem to know how to work a computer. He had to call the manager to help him for one, pre-reserved order. Only one! I cannot recommend this location.
Was 30 minutes late. Did not know we were coming to get the uhal and also did not know what he was doing. Said they do not rent uhals even though he had our uhal there. Had to call someone from a different uhal place to talk him step through step on what to do. I do not reccommend this place.
The rental was supposed to be at another location and no one called me to tell me that it was changed, I just received a text of the location. It did not say that the location changed and it did not ask me if that was OK.
Give a 5 to 6 hour notice if reserved location is to be changed on the customer. However the person fulfilling the reservation at Marconi was quite polite.