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Cheryl Watson
Customer Reviews for Marlboros New & Used Items
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome communication and customer service.
Shaton RaySmooth service....in and out
Victoria MercadoPara mí estuvo todo excelente buena atención y estuvo estuvo todo correctamente
Maykel DearmasThank you for making the process easy and for just being a nice person!
Shaton RayPick up was very smooth and also to return the unit
Jomuel SantiagoBetter signage. I'm glad I had a number to call for help because GPS didn't put me in the exact right place.
Desiree pettigrewThe location was hidden behind a flea market. I never saw the person in charge. I had to hook up my own trailer. Enough said.
Charlotte DavidEverything went perfect! Marlboro was very helpful all the way through. Very down to earth and willing to go the extra mile to make sure I got what I needed at the exact time promised. Will absolutely be using Marlboro’s uhaul services in the near future. Thank you Marlboro!!!
Christopher BarszczNeed more sign and direction
jerome pankeyEasy to deal with , easy to communicate, very efficient with time. Would rent from again
Andrew PattersonBrandon was professional and very helpful. He was responsive to all my calls, texts and questions. I would highly recommend this facility if you need to rent or purchase any equipment.
Michael FarrisThe customer service I received was extremely on point. I would definitely recommend this place to anyone looking to rent a U-Haul and have a stress free process.
Kimberly MilanThey changed the schedules that I had programmed on the website twice. I had to do my move her way and not the planned one.
Maickel MedranoSmooth easy fast
JEFFERSSON GONGORAAgent was very friendly and helpful.
Jaime MenaNothing , everything is perfect !!!
Yahaira PerezGood people always
Yahaira PerezBrandon was very helpful, & professional especially since we called him last minute. Was quick and easy to set up everything.
Terry Moorevery friendly answers all your questions helps you with everything I recommend it 100% the best of the best
Jehessen Santos EchevarriaNot good assistance and closed when return for drop off
Dannerys HamiltonYour system sucks.
Keith PoerschkeGreat customer service and communication on pick up and drop off. Really nice owner who made sure i had the right time and truck size. Would recommend!
Michael EdwardsMuy amable persona
Yahaira PerezNo improvement needed.. tier #1 service!!
Adian FrancoisThe Kissimmee location manager was very helpful over the phone gave clear directions.
Emillie NievesMalboro is great! I'll choose this location always!
Leonardo Alvarenga MoreiraGreat service
Aaron AllenPut more signs to find the site.
Manuel JimenezVery good customer service
joel pastranaCome here this is fast , friendly and on point
Sheila CarmonaThanks uha
DANESHWAR VEERASAWMYHi, a excellent product, service and attention, thanks a lot!
Andres MirandaThe personal was helpful but location scared
reynaldo cordobaWell The place could be a little Lonley, BUT the atention its 5 Starts, Malboro (the Ownwer) its a VERY FRIENDLY PERSON, Very open to help U.. My Brother in Law Recomend him to me and im Very Satisface, Now I Recomend him.
Yunelvis La CruzExcellent
Ubaldo PerezNeed better U-Haul signage near road, site was hard to find.
Steven RommerskirchenGood guy
Yahaira PerezExcellent, professional knowledgeable service with personal touch
Ronnie HurstI had a great experience. The process was easy and smooth. In and out in no time.
Pierre AlexandreThis was one of the better experiences I have had with my uhaul rentals. Service was quick and easy and communication was outstanding.
MarcyAnn KillimayerExcellent drop-off area.
Raphael PizenoMarlboro was great. Made the whole process easy. Will definitely rent from him again.
Williams InfanteGreat customer service.
Curtis HibbertAs always excellent service. Brandon made sure I didn’t have any questions and reminded me about the road side service if needed.
WILLIAM PARRISHTotalmente irresponsables, no tenian el camión que yo rente, me hicieron esperar hasta las 4:30pm cuando yo había rentado para las 2:30. Me hicieron cobros adicionales los cuales yo no había solicitado
German RodriguezMarlboro was very friendly and provided excellent customer service. iwould definitely rent from him again.
Barbara AckermanIt was impeccable service, equipment. They are amazing!
Alex MaderaThat man is very nice and excellent service.
Adelaida Vizcaino-PrensaThe gentleman that helped return the vehicle was very helpful. Not much he could do about the horrible 16 hour drive.
Richard DehlingerI had an outstanding experience, so much so that I will only be renting from this location in the future. The Gatorland spot was a nightmare of attitudes and non communication and failed reservations. To the point it cost me an entire weekend. I was mad! I’m so glad I switched locations! The guy at vine street was super helpful and communicative. Changed my experience from bad to awesome.
Christopher MercerMalboros return phone calls and answered all my question. Will return when I need to rent in the future.
German LopezPlace owner was very friendly and supportive dealing with requirements
Rafael GuzmanFast pickup. Good communication. Easy experience.
Anthony CotoThe night person was very helpful. I arrived after 6pm and the gates were locked for security. I called the location number and he was very helpful, told me where I could drop the trailer and disconnected it for me. I didn’t want to keep the trailer over night so I was very pleased to be able to drop it when I did. Employee was very helpful and personable.
Andrew AmmonsMy U-Haul had signs of rats in it. Also I pulled over for a sleep and it wasn't very comfortable.
Sherell RichardsMore signage is needed to direct persons entering the market to the actual location of the rentals.
Steven BlessingVery smooth experience!
Jose MartinezOnly one cell phone number on site and when you call the person called malboro can not go to the site and does not give support, registered my return 3 days after the actual date of return, bad Uhaul unit
Rubens Amado NetoThe best attention and place for rent an U-Haul!!!
Ricardo Espeche