Used the car trailer for 2 days and was charged fir 6 Late fee and trailer not late Charged for insurance and didn’t agree to it Charged $100 for cleaning This location are cheats Will sue them and put this issue on Channel 5 news
Dennis D
Customer Reviews for Rocky Mountain Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location operator was not even on site when we got there to pick it up and took almost an hour to get there.she was not knowledgeable with paper work or any of her equipment the contract had the wrong equipment number on it I had to call her back to see if she could chang it very un organized
Mike WThe problem was that they do not open until 10:00AM and no one was there. I had scheduled a pickup at 8:00AM. It should have been highlighted and I should not have been allowed to schedule pickup at 8:00. You need to add a highlight to your program.
James BRental payment was only problem location had problem with app for payment. Customer service call to check on us and was able to take payment...very helpful representative....
Mario G