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Dwight K
Customer Reviews for Weekend Warriors Equipment Rental LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The door on the back of the truck was EXTREMELY difficult to open and close, Actually Impossible for one person!
Chevette WU haul should put jack stands on trailer. Very heavy to lift off!
Kathy CDropping off was more difficult. Had to go to 3 locations before someone would take the trailer.
Geoffrey STerrific service and accommodating to our needs.
Nancy KI don’t believe that there’s anything that can be improved upon. It’s the smoothest I think any rental place I’ve ever been to has been. They made everything easy and convenient and I have already told everybody I know that does rent where to get their rental stuff from. As a matter fact, I’ll be raining there and probably will be raining for from another friend of mine the same truck I just turned in because he’s moving to thank you for being so close to where I live.
John SVery Good and fast service
William FGreat experience! Keep up the excellent work!
Christopher BCould not get the app to work at the location I was at. Took me almost 2 hours to get the truck. Then it took me 30 mins to return it. App is not user friendly
michelle bMost amazing U-Haul location I’ve ever been to. This location actually cared to help and resolve crisis.
Jennifer GThis location could use better signage. The staff was very friendly and helpful.
Larry BIt was a little difficult to extend the trailer rental 2 days. I have not got enough memory on phone to install another app. Ended up calling, and then the person was helpful and polite. She did, however, add 4 days instead of the two I had requested. This was handled at the drop off site with no hassle. In general, Uhaul is a good experience.
LINDA LYou good
joseph kput jacks on the trailers
JD HPerfect experience . Very professional and helpful .
ERIC Wthey did not have the pads that i reserved.
Scott GSteve was very helpful and great to work with on this rental. I will certainly be back!
Thomas EMy mad review has nothing to do with the location. It is the online booking system. We reserved to pick up in Newark oh at 7 am. We got a text telling us to pick it up at a location 25 miles a day. We called the original location and they said we would be fine to get it there. The day before we were to pick it up it again said Thornville and then the time was changed to 9. Which would not work for us. We had to leave work early and drive 30 min out of our way. Not a good experience.
Jeff CThis was my drop off location after hours. I wasn’t really sure where to drop the equipment and it was a grassy area so it was hard to get the trailer pushed off the pavement into the grass
Paula BWas over charged for the rental by $40. WIll not rent from U-haul again. This was the second time this year that this has happened.
Troy W