Professional transaction. Courteous and friendly.
Vivian W
Customer Reviews for Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a reservation for a pickup in Burnsville Minnesota for over a month and the day before I get notified I had to pick up the truck in Mankato. Over a hour away.
Hannah OWhen we returned the truck, we were told she was too busy to check us in. We were told to leave and she would do it later. Was then charged $1 per extra mile! We had to pick it up at a different location resulting in more miles, not our fault!!
Shannon OGentlemen working there was great.
Mark MI thought it went quickly and it was easy to rent will be using again when need to.
Michael BI'm not sure. I was dealing with people at the destination of U-Hauls in the Mankato area. After putting in the information online it seemed to go a whole different direction from what I was looking for; and buy the time I got some E-mail heading me something like 30 to 40 miles from Mankato. My move is less than 4 miles round trip ! I wanted a 15 to 20 foot truck 🚛 and ended working directly with the folks that are running the storage units on the site to get everything straightened out. Thank God they had a 10 foot that came in the night before or may have been Saturday morning!! I was calling all over and the regular U-Haul and the call service could not get me anything from Mankato. All the days I passed the main store there lot's where always full with moving trucks, pickup trucks and Vans I had asked them for a 20 foot truck and a trailer. So the truck I used was at the same place as my storage units. And was able to get most of my apartment two bedrooms and large living room and storage areas in apartment as well as my garage that I m still working on getting it moved to the storage units.
Freddie M