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JADAYAS M.
Customer Reviews for Milam Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
At least have someone inspect the equipment between rentals. It smelled like smoke and my daughter found a bunch of cigarette butts under the seat when we stopped. Ugh.
Rebecca B.The truck looked like a dump inside it was bad food a razor blades cig buts and the small was bad I spent two hrs cleaning it out
Durward M.Very well run operation! Easy check in and out. Equipment clean and easy to use. Will definitely call them again when needed.
Alan P.The truck was great but it has a noise for the breaks it got to me a little. But over all it's a very nice place and friendly.
RICKY B.Fast quick service
Teddy T.the uhaul app was poor with connection and I had to call.
Joshua K.This was not the location that I selected when I booked the truck. U-Haul changed the location making the return process very difficult. I would not have chosen this location. I chose a different location because it would have been much more convenient. I would not recommend U-Haul to anyone.
Frederick N.Great job
candice H.Excellent service couldn't ask for any better
Tonya H.No drop box had to come when opened to turn key in.
Ted A.The person came out to meet me when I drove up and he parked the trailer for me. He was friendly and I was in and out in 5 minutes. Very good service.
hugh S.Thank you.
Vitaliy M.No drop box
Jesse B.Brian was very pleasant and professional in getting us signed out with the truck . Would highly recommend using this location for anyone needing to rent a uhaul
brian S.Always available when I need a truck good customer service will definitely rent again
DAVID J.Efficient and quick. Staff was very friendly
Marcia C.Very good service. In our discussion of what I was using the trailer for, I decided the one I originally wanted was to small. I rented the next size up. This resulted in saving time, fuel and money. Thank you for your outstanding customer service!
Joel L.I ordered appliance dolly and one was not furnished for me.
Denah M.All personnel very helpf ul and friendly.
THOMAS S.The best customer service ever!
Christephanie S.I was trying to rent a 10 ft truck but none was available in my area. Your team went out of their way to find me a truck. It was a bigger truck but still was able to get the move done. Thanks for old the extra work you all did to help me out.
DAVID J.Everything was great!
Ronald T.There is only a fourth a tank of gas in the truck. I was sent to the wrong location by the email that was sent the second time which was an updated email for when I changed the pick up day. Lost an hour of my day because no one explain this 24/7 process. The locks are garbage there should be another way to do this the locks don't turn as smoothly as they should so while trying to put the password in the letters won't move made it very difficult. The password that was sent to my phone I went to put it into the lock and it was already sitting on the password so I guess anyone could've come by and unlock the trailer and just taking the truck. Even dropping it off was a pain I am done with 24/7 and I am done with U-Haul it was the most unpleasant of all the most unpleasant U-Haul experiences I have had. I want to say that Erma ( I hope I got her name right) the uhaul rep was the only pleasant part of this experience she was able to help me through a phone call that I made.
Eman B.Needs to be renovation..seedy area
KELLY B.Nothing. The whole process was quick and easy, and the staff was professional and helpful. Would definitely use them again!
Thomas C.Very good to deal with!
WILLIAM S.Milam automotive the staff was super nice very helpful very professional. I would definitely use them again.
Vickie C.Great service, helpful, respectful, and overall great men.
Smemika S.Very nice guy. Great customer service
Donald H.None. Great and friendly staff
Kristi S.Superior customer service. I have rented trucks several times with Milam Automotive and every time the truck has been clean and well maintained.
Leslie S.Air conditioner did not work. Worst 7 hour drive ever!
Jim E.Brian at this location was exceptional at his job
calvin T.Nothing...excellent customer service!
kathleen R.No improvments needed.
Joseph C.Have people at your locations for reservations. This place wasn't here for the 4pm reservation. But the other locations weren't either. Hi tech automotive should be fired
Matthew B.Excellent customer service. Excellent equipment. Super simple and easy to use. A perfect first experience and would recommend them to absolutely anyone.
Tyler S.Had to use an alternate drop off. They were very helpful
Charles R.Not customer friendly
Jefferson W.Very happy with results. Would seek them out again.
Janice H.Not really a welcoming environment. The gentleman that helped me was nice.
Sasha C.Great helpful experience!!!
MARK C.None needed at this time.Did a great job.
caroline E.Truck need some repairs. 2nd time a uhaul vendor charged me for fuel when the vehicle was refueled to or above the amount at pickup. This also happened last month at drop off location in Clinton, SC. Clearly indicated on both the return amount is grater on the return receipts.
Kelly G.excellent transaction!
ROY R.Reservation for pick up was 8:00 AM . However this business does not open until 8:30 AM . This made me late for my move .
Thomas S.Great Place Great Folks !!
WESLEY V.I selected my pick up time on the website at 8am and arrived at the pick up location by 8am. I was not impressed by the fact that I was told the man who deals with the Uhals "doesn't get to work until around 8:30," and then the guy rolled in around 8:40. If that location isn't able to pick up at 8am please don't have that time posted on the website.
Nicholas G.The Uhaul we had leaked from the rain in the front right windshield and the back mid way my mattresses got wet
anita T.no improvement necessary
Anne R.I always appreciate working with Milam when I need to rent a UHaul: They are always courteous, and honest, the equipment is always clean & in working order. Very fast to rent from and easy on returning. I will continue to use Milam Automotive in my future. Thanks, Steven Wakeland
Steven W.