Customer Reviews for Mobile Man
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mobile Man
Over charged !!! Was told the truck could be returned Tuesday, this was wrong information and then I was overcharged for 84.00 instead of 40.00 late fee, I will not ever use or recommend Uhaul to anyone. I am waiting on a call back.
I believe it was to pricey. Just for me to barrow it for an hour. I also put the gas to where I started from and I believe I still got charged for some.
The person renting me a truck was late for work!
The truck I rented smelled really bad & was dirty!
The staff was helpful and professional, no improvement needed.
The Mobile Man location saved us! After reserving a truck at another HORRIBLE UHaul location (Store More 1101 S. Avondale Blvd) that had no truck available when we arrived, no apologies, an "I don't care that you're inconvenienced attitude", and then sent us another 20 minutes farther away to get a "rotation truck" that prevented us from doing a one way rental...I contacted the UHaul customer service which was EXCELLENT! She immediately located a truck for us just a mile from our original selected location....thanks to Mobile Man and UHaul customer service, we got a great truck, AND UHaul stood by their truck guarantee. While the first location was frustrating, in the end we were satisfied and they are standing by their advertised guarantee. Thank you Uhaul & Mobile Man!
The only way it could have been better is if it was free! The staff was nice and helpful, they made sure I had everything I needed before I left.