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Arthur C
Customer Reviews for TB Bullfrog Mart LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck broke down after 150 miles on the road. It took 2 days, a new truck, and a complete trans load of the shipment before the final destination. Expenses were incurred for several nights in hotels not to mention list time at work. Action report has been filed.
JOHN FPerfect
CHARLES JReally great people.
Raymond PYes I was very pleased with my drop off experience!
Janet CWe were told we could mobile pick up so I scheduled to get the truck at 7:30am - got there and we had to call customer support because we could not check in. Sat on hold for 26 mins and someone finally answered and said this location can’t do mobile pick up, wait until they open at 8. Finally get the truck around 8:20. Get to my storage unit to start loading and the back of the truck is covered in broken glass. Spent the next 20-25 sweeping up the broken glass. I order a dolly to help with the move and one of its tires was blown out and flat. Between the check in problem, glass, and dolly(that was $7 of no help) I would not recommend this Uhaul to anyone.
Aaron PIn the season of so much to do and so little time and availability of everything, you all were there for me and my family and I thank you for helping me to move and have a great transaction and a beautiful Christmas. I thank God for you all, have a good holiday
hugh wNo problems, location was great
Juanita TFix air dispenser. Needed to raise air in tire from 65 to 80 psi. Put money in and is ran and cut off and my tire pressure was only 70 psi.
Robert LThe drop off was a nightly drop off and there was no interaction with the dealer. The parking lot was clean and well organized.
MARGARET CThis was simply a drop off after hours. The parking lot was clean and well organized.
MARGARET C