The uhaul was broke down and driven funny so we called and I still got changed for the days waiting for them to pick up nor did I get it to the house to unload we had co workers help us
Carisa B
Customer Reviews for Old West Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
all perfect thanks
landy pThe things I had to do on my phone before I picked up the truck and as I returned it were quite cumbersome, and I was not prepared. Almost dropped off the keys before I realized I had to reopen the truck cab and back for additional pictures (which my phone could not take, so I had to get someone else to do that). The people at this location were wonderful!!
Marijo RNot charge me for extra miles
Haleigh WMarlene was very helpful with the rental. She explained everything well and made it a smooth transaction
Francisco MNothing. The woman who is there is always cheeerful and courteous.
Dean MVery pleasant personnel.
ANDREW SDodge city drop off was great. Woman was very nice and accomodating unlike Colton at Wichita Seneca location.
Jarron BThe lady who helped us with our reservation and check in was very helpful and kind. Made the entire last minute process very easy!
Alyssa Lfor me this location was very convenient the lady was very helpful and friendly and I would definitely use this location again
Mary AExcelente service
Luis AAlignment on the uhaul was pretty bad, I had to keep the steering wheel far left just to be able to drive straight,
Cesar GExelent service
Luis AGreat help
STEVE JExcelent persons
Luis AVery friendly and professional!
Todd RDon’t do what I showed above!
Ralph GIf you want us to drive at 55, then put that on the back of the trailer so other drivers know why a uhaul is going slower.
Cheryl C