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Steven F
Customer Reviews for American Mini Storage Paris Pike
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Charged 55 dollars for a uhaul that should been 35.
Austin TMarsha was great, U-Haul not so much!!!!
Rone FIt went very smoothly to pick up and drop off. Staff is so friendly and helpful!!
Stephanie GThey gave me a van that was only to go one way but put it as a two way and cargo vans don’t go out of town the lady that did Reservation was NO and her manager when he redid the reservation was not so nice I paid 116.00 and then for mileage as well ended up being charged twice then having payment reversed recharged when I told him that I didn’t have enough money they told me I have to return the van and I was already on the road so I had to make other recommendations to call Friend and Family for money or I would’ve had to return the van even though this is their mess up which I know you have to pay for what you did that was just lack of communication and lack of training for the new employee never had this problem outta uhaul very uncomfortable and Unsatisfactory experience.
Kimberly FConfirm with U-Haul about off-hours pickup.
Thomas GSlow check in process I think we were over charged
Bill CKeep the joy in your heart and the smile on your face and you got it from there but the little girl that help me on Friday was very excellent she deserve a raise a raise a raise thank you Mattie 😊 🙏 !!
Matelene C