Well, the system is kinda slow. It took me and my brother 3 hours and 2 different locations to get what we needed because the system was either slow or didn't work. Also a few locations lied about what they had on the lot.
Tucker w
Customer Reviews for Gingers Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It worked and that was all that mattered.
Jann Tfast service, courteous staff
FREDERICK MI had reserved equipment 2 weeks ago. Upon arrival location had truck only. No furniture pads nor furniture Dolly. No communication that these items wouldn’t be available. Completely unacceptable.
Jeffrey TIt was a little tricky getting trailer out of location, a little crowded with all the equipment the company had
Marcion ANot charge someone waiting in line for 20 mins an additional fee because the employee is taking her time causing you to be “late” returning the trailer. I will never use uhaul or this location again.
Heather BThe U-Haul had roaches all in it.
Jennifer CYour update for location pick up is terrible. I set a location and I am always going some where else. This most recent was given to me, and then the location was closed. Had I not called in anticipation of the change, I would have never been notified. Do better Uhaul.
Phil BThe lady in charge was rude, no professional and didn’t complete the checklist for the towing system. Is not 1 star, but negative 5 stars!!
Josmar BThe lady who checked me out was friendly and helpful. I had one other store I went to first and they made me feel like I I wanted to give up on getting moved. I found "gingers", and she saved the day! Thank you! I was already frustrated from previous bad experience, but ginger's really pulled thru for me!
michelle hA/C did not work. Have not received a final bill from you.
William RN/A
DeeAnna HAc didnt work and check Engine light is on
susan SMy appliance dolly was not in the truck and had to go to another location to pick it up. I was told that L didn't pre register to pick up and then it was found. Not Avery good start to our move.
Brian WThe cashier did not really know how to help me. And this made my time there a little bit more difficult. They are locking people up properly trained to assist the person when it comes to renting the U-Haul. And so that it can interfere with your ability to have a smooth process. I would not recommend this location to a friend.
Tadia FCleaner back of trucks, my mattress pad got dirty..
Suzanne S