Customer did not leave a comment.
Kenneth W
Customer Reviews for Qwik Pack & Ship
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fix the locator.
Stephanie Wlock box took time to open. I was over charged and after few followups for the refund.
Subrat MYes - the people that worked at this location were the best, very polite, helpful and explained everything. I have rented U-hauls several times over the past five years and have had mostly positive experiences; however the person at the drop of facility was the best
Kelly MThe only reason I did not rate this location higher is because you have to rent from here using the mobile app and retrieve/return your keys using the lock box. I found that process very easy and convenient, but some other customers might want to go to one of your locations with a store to be able to go through the process with a customer service representative face to face.
Kyle HThis is in a sort of sketchy area and the owner/manager tried to solicit business from us for his side hustle when we brought the van back! Had to call when trying to rent it, and had a very rude CSR. I will try not to have to use UHaul in the future.
Dena A