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Christo Nel
Customer Reviews for Needmore Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing they were very friendly and courteous
Joseph ErdmanAbsolutely Nothing, The Service Representative at this location is Most Excellent. Would highly recommend her and this location. If ever another rental need arrises, will definitely be back.
Dolores HollandGreat customer service. Very helpful. Great experience.
Randy LawsonDrivers cab of truck was not clean. Empty pop bottle and mud on dashboard
jennifer blackVery help and concerned,the manager noted the issues. I received a message I was told a representative was going to call about my issues and nobody called, very unprofessional!!!!
Robert SaterJust did drop off after hours.
Jennie HolmesWe actually rented a dolly with the truck but never got it
Hollie StricklinVery nice and friendly. Convenient. Will do business again.
Thereas BurgessWas disappointed the truck was not available when we arrived, so the manager gave us the truck smaller. There was no reduced rate which I didn't understand. So we needed to have some others with pickups help when we should have been able to fit it all if we had the truck we reserved. We rented round trip but by the time we paid mileage we would have probably done better renting one way.
Robert MakowskiGreat location! Tenant was very helpful with getting trailer hooked up correctly! Will definitely make this my go-to for UHAUL rentals in the future.
JESSE GEANIt was Perfect no need to change a thing, and the Lady there was the nicest person Thank You Very Much for A Great Uhaul Experience.
Roger ErwinTook too long to get U-Haul checked out
April Waltersgreat experience !
lynn parkerThis place is very convenient and very helpful.
Karen AverillReturned the truck online and dropped the keys in the drop box, it was pretty easy.
BETH COREYNone
BRIAN WESTIncorrect drop off location
Robin StaufenbergThank you, it was a excellent experience, friendly helpful staff, at both ends of transaction.
jerry toddThe drop off location personel were very friendly, pleasant and helpful unlike the 380 Union Ave Memphis Tenn location. Those people need a Del Carnegie class on how to deal with the public and treat the customer with some level of respect and courtesy . The people in Crump Tenn were great .Big Thanks to them ! They showed us great sympathy too as to our horrible experience. Compassionate human beings .
Steven WhiteGreat customer service.
george brandVery professional and efficient ~
JAMES CLAUSELWonderful, helpful lady. If we were still in the area, I would be back.
Chris DeMartiniKeep up the good work
ron shumakerWipe equipment off before renting out. Staff was very friendly and very helpful
David WhiteGreat service. Quick pick-up...
Carolyn JordanVery friendly and polite. Also explained everything we need to know before leaving we'll be back again
STEPHEN LEEIt was totally weird. No one was there and the phone nymber listed did not accept calls
THOMAS HARVILLFriendly staff, vehicles are maintained, highly recommended
casey genteryKeep that sweet lady that works there she was such a pleasure to work with. She was very knowledgeable and professional, would highly recommend. Thanks, Bill
Billy WilliamsThis is my go to uhaul location for drop. I think I've dropped off four trucks at this location. Even though they were closed when I dropped off my last truck, they still provided excellent customer service. I attempted to drop off my truck with the uhaul app which crashed every time I tried to take a picture of the odometer and gas. I called the number posted on their building which was answered immediately. She told me that I could leave the truck and she would check it in for me next morning. Early the next morning I received an email showing my successful check in. That is true customer service.
Steven CalvertThat do need to mark the fuel gage on the trucks when they come in. I left more in the tank than when I picked it up. Got charged for 4 gal of gas. I have pics 2 prove it
Christopher Buyscheck engine light was on
Jay BuieThis is the third time I used this location for drop off and they are always very helpful.
Steven CalvertNice place return was a breeze staff was polite and had me out of there in less than five minutes. Emailed me a copy of the return before I made it home it took longer to drive there than to complete the return 5 stars all the way around
KIRBY HALLThe lady who helped us was very pleasant and super helpful and resourceful!
Jennie HolmesMost friendly people to deal with I know of.
james longpick up location was fine. the online app was something to be desired.
Thompson segarsVery friendly staff very helpful
james longWell organized and efficient so don't change anything.
gerald keyNelda was exceptional.
p.j. conwayHaving someone available in weekend to answer calls
CARL ASBURYWe was using the U-Haul place on Florence Rd in Savannah, they are the rudest people I have ever met. However on a lighter note the lady at the place at Needmore Space in Crump Tn was very nice and we will use her for our needs in the future,,
Vesta GankPeople in office were very professional and helpful.
TONY ruthMan and wife that run it are SUPER PEOPLE and so nice. I rented a U-Haul from them before and they were the first ones I went to for U-Haul equipment needs this time.
brenda DabbsNeeded no improvement , very sweet couple that I dealt with. I highly recommend THIS location, nice UHaul & trailer -great overall experience
katie dixonVery nice and convenient.
Michele SCHULERHad to use 26ft truck because they had no other trucks on site tires on transport were dry rotted and had two flat tires about 100 miles from starting pointing point of 450 mile trip. had to wait along a very busy 70 mph interstate for 5 and 1/2 hours to get replacement. Worst trip i have ever made. One head light was out.
Paul Hayes