Customer Reviews for Nima Food Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Nima Food Mart
K truck smelled like smoke, the windshield had smoke film on it, and the employees were not prepared when I got there. I had ordered blankets as part of my order but had to ask them for them. Very unorganized. I would not rent from you again.
I reserved my specified cargo trailer at my "go to", trusted U-haul store through the on-line process. I was concerned when I received an e-mail that my pick up point was not where I had booked. It was close by and located at a gas station/ food mart. I had other things lined up and needed this trailer at a certain time to make it all work out. I called U-haul and was informed that "traffic management" determined where to pick up my rental. Surprisingly, it worked out well. The station had my rental, knew I was coming at a certain time, and had late hours that better fit my schedule. Good in-house communication on the part of U-haul. Next time I won't worry. Thanks to the professional staff at the pick up location for a good overall experience.
Since this location has a gas station attached that allows for clearance of the large trucks - they would make more money if they advertised you could fill up your tank when you returned at the gas station. We went down the road because we weren't sure if the small satellite location would have gas at a pump we could make clearance.
The location was great - very close to my house. There was only one person working and it's also a gas station, so it took a little more time than I expected. I only drove 11 miles in the van and when we finished, they asked if I had filled up the tank. I had not, so I agreed to pay the mileage. they said it was not part of the uhaul bill, but to initially pay $10 cash and then later they told me I could just give them $7 cash. Overall, it was very affordable to rent the truck and really met my needs, so I dont mind paying the $7 cash, but there was no receipt, so it just seemed sketchy and not on the up and up.