They connected the trailer to my van, checked that my lights functioned and provided everything I needed in about 10 minutes. I have not suggestions.
Jonathan W
Customer Reviews for North East Muffler Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If something works great you stick with it don't change anything it was a perfect experience
Rich MAfter being moved twice to get the right trailer, everything worked out.
Mark CScheduling was nightmarish. Perhaps due to greater Uhaul booking rather than this location. Location was very accomodating.
sarah kThis uhaul location is BY FAR the best in the entire region. The woman who runs the front desk is always kind, organized, and professional. I always try this location every time I need a truck or van. A+!
Reid KBest truck rental ever
THOMAS CCindy is always a pleasure to work with. I rent quite regularly from this location as I am an artist moving large paintings. It’s always an easy and pleasant experience.
GAIL RThe folks at North East Muffler are wonderful! They made sure that I had what I needed in a timely fashion. I will not hesitate to use them again in the future.
Geoffrey TThe best part about the experience was the customer service. The woman who runs the garage was so friendly and welcoming, and she was able to see a mistake that uhaul made in scheduling and fix it. I highly recommend renting uhaul through this garage.
Jaimee CThis was a last minute move. I asked for their assistance. Excellent move. The truck was the one I needed. Easy transaction all the way! Will definitely use this place again.
Lorraine PNice lady assisted with my return, a pleasant return experience.
ANDREW MVery friendly and Helpful beyond expectations..Awesome Rental Service
Theodore HCindy is always a pleasure to work with!
GAIL RMillerton is my “hometown” U Haul dealer. Always courteous & professional.
JAY DWonderful experience, thank you!
Sara LVery convenient for us. Parking lot could use a some paving.
Carrel CTerrific in every respect Thank you
Mark HI can’t think of a thing. Cindy is always a pleasure to deal with!
Gail RAlways a great experience with Cindy at northeast muffler
THOMAS Cthis location is always helpful and goes out of their way to make things easier.
robert rService was professional and timely.
Simon COutstanding U-Haul location. Personal service and support made this a superb experience. Thank you!
Mark HAn excellent experience with a friendly staff. We will definitely be a repeat customer.
James KGreat staff. Easy to deal with. Efficient and knowledgeable
David HAll good. Cindy is extremely helpful!
Robert SAll of my reserved furniture pads and the dolly was missing from the truck. I picked up on Saturday evening for a Sunday move and the entire move was massively affected by not having these items. Big disappointment.
Amber HEverything went smooth. Not one complaint
Mark BEverything went great
Glenn UAll went well, from pick up to drop off.
Kathleen SIt should be clearer where the drop off box is.
Vincent YVery good service!! No improvements recommended!
Dara SShe was so friendly and efficient. I rolled in there at five minutes until closing. She fixed everything and was just a gem.
Paul KNorth East is so easy to work with and friendly. My first choice when I need a vehicle!
DONA BKeep it the same
JOHNKENNETH HCindy was so wonderful and helpful and delightful person to talk to. I am so happy I thought of this place as an option for a vehicle while my car was in service. And then I found out that I can also bring my car for service to the same place also! Omg what a service! I will be bringing my car for service there from now on there as well. Thank you, Cindy!
Leia WThey’re the best!
jane NExcellent customer service
Jocelyne DCindy at front desk very helpful and pleasant. The van was a new Ford, which I prefer over the GM models because the Fords have a better layout for a female driver, I.e. I can see over the steering wheel.
Maryann BCindy was efficient, professional, incredibly nice, conversational and generous with her time. I will go out of my way to rent Uhauls from this location in the future.
Eric SService was excellent
beverly iAbsolutely nothing. Everything was easy and efficient.
Mark MThe parking brake was faulty. When I was driving I would hit a bump and the parking brake light on the dash would light up and the warning horn would begin to blow. It would not stop until I would pull over and shut off the truck and then restart the truck. As I was mostly driving on a highway I had to endure this load high pitched horn until the next rest area as I was uncomfortable pulling over on a busy highway. I had that horn ringing for over 200 miles which made for a very uncomfortable drive. I had a headache all night and still had ringing in my ears most of the following day. Not the level of service I have come to expect as a long term Rentor from Uhaul.
Mark CCynthia and her team at Northeast Muffler are outstanding! Professional, incredibly mindful and always thinking of the customer. BEST Uhaul rental destination! A +++
terri mInstall a 5g cell tower so there is better service
Charles LCell service was spotty and I had to re-enter information on the U-Haul app three different times to finally close out the rental. There was plenty of parking which was helpful.
Leonard BWe have been going to Millerton Muffler for years to rent U-Hauls. Cindy has always been very professional and prompt with having everything in place. Thank you Cindy for your kindness and always helping us get our job done. Thank you again.
michael gThe GPS signal for this location is off and made the check in process challenging (and the return would have been difficult if not for the understanding location). Would love to have more flexibility around location verification.
Jennifer KEasy drop off!
Peter K