Customer Reviews for Rosys Flowers And Gifts LLC
(U-Haul Neighborhood Dealer)

Rating:

3.0

It was difficult to find because we were looking for a parking lot. Instead it’s a remote drop off where you checkout online. The address is a florist shop. The man working at the store was very helpful. We parked the truck on the street in front of his shop.

Rating:

1.0

Also when I tried to call the customer service it was terrible Didn’t get any response

Rating:

2.0

This is a U-Haul issue more than an issue with the business associated with the pick up. I chose remote pickup and the process at that location was frustrating because I had to search for the truck blocks away from the store walk back and forth between the truck and the store and it was parked curbside so it was difficult to maneuver from between the cars. Also it took two calls to U-Haul to finish the pick up because I was dropped from the app partway through the check in. I had the same problem with the app when I dropped off the truck. System needs work.

Rating:

5.0

in future good pick up location

Rating:

3.0

Extremely friendly. Mobile pickup had two small hitches -- van was not parked in the indicated area (was under a block away on same street) and the lockbox was tricky to open. Five-star experience compared to Honore Storage down the street (do not use them -- switched to this location when Honore didn't bother to honor the online reservation).

Rating:

3.0

Had to figure out where the truck was I drove up and down three different spots till I locate the truck