Morning access is almost impossible due to all the employees and vehicles inside
Richard Ridenour | Overall ExperienceCustomer Reviews for Ponderosa Lock Up
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I've used this facility for over five years, including when i lived out of state. The staff at Ponderosa Lock Up was always helpful, courteous, professional and friendly... especially Mary! It's a smaller facility; however, that was a plus for me; If I'm ever in need of another storage unit, I would most definitely go back to them.
Tresea Socie | Overall ExperienceYou are the best! I remain ill and unable to recover...
Mark Daniels | Overall ExperienceThis facility is fantastic, from the owner Robert to his staff, everyone is super nice and professional. I would highly recommend Ponderosa to anyone. This is a top notch place.
Joe Dunn | Overall ExperienceThe storage facility is fine. The frustrating thing is U-Haul stated on their app that the first 30 days would be free. This facility does not honor that. U-Haul needs to get their database updated!
Jonathan Lorente | ReservationI did not utilize the storage space. UHaul assigned me to a different storage facility. However, the people at Ponderosa were courteous and informative over the phone. I appreciated their helpfulness.
Elizabeth Payne | ReservationNo unit was available and location does not honor first month free as stated on uhaul website. The employee at Ponderosa was very kind and promptly responded to questions I had.
Melissa Rohrwild | ReservationClean spacious and courteous. I would have stayed if I had the funds to do so. Not expensive I`m just broke.
Privacy Request | First ImpressionsUnfortunately they aren`t open today nor open by the time Derek drove our truck and small uhaul trailer home to Clovis, Ca. So I`m not sure if we can get the storage because the uhaul trailer is due
Privacy Request | First ImpressionsI will not be moving in at expected date but facility seemed great and personal service was 5 stars
Privacy Request | First Impressionsvery clean. gave me a tour. very friendly management.
Privacy Request | First Impressions