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LUIS A.
Customer Reviews for Pacific Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Paul was excellent, accommodating and positive. This was my second time here and I'll definitely be renting from him again.
Feras F.Great staff very knowledgeable and helpful and friendly 🌨ï¸
JEFFERY C.Very friendly staff and helpful. Was a smooth process to pick up the truck
Fernando S.Nothing
Juan R.Antonio and Paul are very friendly.They make your transition easy for your rental. I highly recommend this location.
Yesenia J.Great, establishment! They were fast, efficient and they had a lot of useful items for sale in their store.
Lorraine D.It's ridiculous to charge a dollar for a mile and still, have to pay $40 per day. I would never come back with this company. I had a Bad experience. Way too expensive.
Matthew M.Very good customer service
Jose M.Paul and his crew do an excellent job in processing and providing services as needed. Will continue calling on them.
Ara B.Everything was great
giovanni G.Excelente servicio
Cornelio A.Best of the best
Andrew J.This location was great and customer service was exceptional. Paul made it very easy for the pick up and was quick.
Leonel L.This location is A+, unlike the East Los Angeles location on Atlantic.
Davis B.Todo bien 🙂
Adalberto C.Make sure equipment works
Silvia R.Awesome assistance
Joseph B.There workers are the worst very rude they even try to over charge me for 114 miles extra Antonio Mendez called me saying I had added 300 miles when it was only 186 miles and that it was missing gas tryed to rip me off good thing I took pictures of the U haul before taking it and when I had it back also asked to speak to a supervisor or someone else but they didn't even have no one to talk to Uhaul was not even clean the back was greasy so had to buy cleaning supplies and clean it before even putting my stuff now worth renting there
Ricardo I.Store Manager & assistants made sure I drove away with a nice clean truck.
Moses M.Servicio excelente
jorge M.We returned truck with even a bit more gas, guy wanted to charger another 2 gallon of gas,, he was rude
Samuel D.Drop off at night
Alfonzo O.Son my amables
JORGE M.Great service
Michael H.Great service
Michael H.Best customer service ever experienced at a Uhaul!
Maria Fernanda G.First time I used your Uhaul service and I was pleased and happy with the assistance TONY provided for us. He's professional and accommodating , respectful and friendly. I'm a service oriented person so I do appreciate people do there Job professionally and go above and beyond to make their Valued clients happy and satisfied. âï¸âï¸âï¸âï¸âï¸ for TONY JEBONGAY
rea B.Tony at U-Haul took very good care of me and my moving needs. He did a through check out when I picked up the truck. He adjusted my mirror's, checked my fuel level and made sure that I was comfortable when leaving with the truck. Great service, positive expeirence.
jeff W.Everything was great
ignacio V.Excellent service 👍
ELI C.Nothing..everything was great and fast
Erik A.Very nice employees and very helpful really clean rental trucks and a fair price
Frank A.All employees dealing with customers should have a good and friendly attitude.
Sheree N.Great service
Michael H.The attendant was very condescending and rude! No customer service. It seemed i was burdening him by including a different driver
lucio R.Nothing at the moment !
Roberto C.Helpful, resourceful, and above all great customer service.
Jose A.Tony is the man! He is fast, friendly and very helpful…great customer service! Thanks Tony
manuel N.Tony is extremely helpful and friendly!
manuel N.Tony is awesome, fast and friendly!
Manuel N.Great customer service!!!
Colleen R.Paul always great Antonio cool guy Thx to all
Javier M.While this location was easy to get to and the gentleman was friendly, our preferred location for pick up was in Azusa - we were notified the day before our move that we would have to drive from AZUSA to LONG BEACH to pick this up. We intended to pick up the truck in our city the morning of our move but ended up having to drive in hours of traffic the night before to pick up the truck, fight with our HOA about having the truck there overnight and on top of that UHAUL made us pay additional money to pick up the truck from this location. All in all we added about 4 hours of driving, and alot of stress that was not needed. The truck was really nice and overall minus the change in schedule, this was a positive experience.
Joshua W.These folks always do a great job.
Ara B.Tony was great, he informed me of a counter offer which was cheaper and gave me more time. Which turned out that I desperately needed. He kept me engaged and made it very easy to rent from his location. I was in and out within 5 mins. He was very communicative and informative.Thanks Tony, keep up the excellent customer service.
DuPresa J.Great customer service
NIMA S.Tony was quick and helpful in explaining how to use the trailer. Thanks Tony
manuel N.Awesome thanks for the great service
Armando N.Nada que cambiar el servicio es rápido y respetuoso. Exelente servicio. Gracias
adolfo V.The sales guy did a great job
Maria S.Very good service
Ernesto C.Agregar un empleado más
Juan P.