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Terry W
Customer Reviews for Paradise Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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BERNADETTE MThe trailer was filthy inside. But, it worked great with a good sweep out before filling it.
Christopher HFriendly and helpful service.
Darlene SEveryone has been wonderful all along the way. Thank you very much
catherine mWe have returned several trailers and trucks at the Paradise location. This place is outstanding and they always go above and beyond.
Mike NExcellent service!
Randall MMelinda was polite and very helpful
Kynneth WExcellent customer service. All the workers were extremely nice and helpful. I would recommend this location to family and friends.
PEARL MHi. Malinda was so helpful! Very friendly staff. I would definitely recommend Malinda and her staff to family and friends for future moves.
Nancy PIt’s a gas station and space is limited but the staff was super friendly and helpful!!!
Shriver SThey were fantastic, they took note of all the issues I had and said they would look into the issue so another customer does not have to deal with a bad expense
Luis GI’ve been to many and I prefer this one even if it’s out of the way. The staff is great and they are organized, plus I feel safe in the location. And they don’t keep their trucks on empty (gas).
Deborah CGreat, friendly service
Orin FLower the cost
carol bEverything was excellent and very friendly. Great customer service very helpful.
Jessica SNothing. It is a very friendly location.
Anne MThe young man we fast and very careful to make sure he secured the car on the transport properly. He answered all questions and was very polite.
Darleen JI have used this location several times and have never had a problem. They are very knowledgeable and helpful. The employees have a great attitude too. Could not ask for a better team and equipment.
Darleen JExcelente servicio
matin aNothing, they have been great every single time I need to rent a u-haul truck. Definitely, highly recommend them.
ANA CThe place is a gas station, not a U-Haul office, and a bit crowded, not enough space to park the vehicle.
ellis cExcellent service and very accommodating to the delays we had. It was very much appreciated!
Dorothy Avery tight to drive thru. However, the staff is great.
Feddel WThe staff at this location were so friendly and helpful. I will definitely return to this particular location.
Gloria ONo need for improvement great customer service it was easy thank you
ALFREDO PService was great, people were very helpful and kind.
Micheal FGreat customer service. Friendly and respectable, knowledgeable of product.
eva gWent above & beyond, thank you!)
Adam SWent above & beyond, thank you!)
Adam SExtremely friendly staff, means a lot these days.
Gary sJThe st a bit g thank you.
veroinica lThis location had minimal moving resources other than moving trucks and hand trucks. This isn't a full service location.
alex cThis location rented me a 10' Truck with a flat front passenger tire and a check engine light on with 3% oil life remaining on the truck. When I returned the truck and talked about my experience I was asked "Well did you inspect the truck when you took it off the lot?" as if it was my fault for renting a broken truck and "We'll report it." then told brushed off. 0 out of 5 stars. Would never recommend.
Mitchell PRon was super friendly and all the staff was attentive. If I need a Uhaul again I’m definitely getting it from this location.
JOSHUA RI received wrong drop off location which caused extra driving time and confusion and I wasn’t informed to check my text message for information when I rented the vehicle.
Carmen CFast and friendly service!
ANTHONY MYou guys have always done a really great job. Your trucks are clean your whole gas station inside and out is very well-kept. It’s very very nice to see you and thank you for being so kind.
Cheryl KI went to this location and they had no blankets and no furniture dollies. Later I found out they did have the furniture dollies but there was no communication and I am trying to rectify the billing where my wife accidentally clicked one way and it was local and they say it takes 3 to 5 days for a credit adjustment.. I am still waiting to hear back.
David BThe owner is very helpful and easy to work with.
David HNeed discount for military and or seniors! all went well in our local move. Thank you.
Amer CThank you, Paradise Chevron! My U-Haul rental was easy and the staff was friendly and professional. You get an A+ + + !!!
Brett FGood customer service and very practical especially for its location
JOSE OGreat except I just left my phone in the truck and I could not get a hold of anyone to see if they found it.... needs a better customer service number or something
Alyse BRon was incredibly helpful, a true professional.
wade tThe 15 foot truck worked fine, but shook and rattled quite a bit. This Chevron location has good people working there.
DENNIS OIn spite of equipment (computer) problems, the transaction went smoothly.
norbert BThe customer care was really great - during both pick-up and return. The staff made everything easy. Thank you.
James MWill use this company again.
Ana PNone at this time.
Felix SIt's hard if not impossible to improve on excellence.
James dThere was not enough space to park the size truck and the auto transport we needed which resulted in a call from the location needing the truck moved. The call helped since when I arrived, we found that the truck was not properly setup/dispatched and it needed to be resolved/paid for (was showing in town when should have been one way use/paid all up front) in order for them to check the vehicle in. They were courteous, patient, understanding and attentive.
heather bVery easy to reserve and friendly staff, very understanding and was able to return quickly.
Amanda MTeam Chevron/ Paradise Hills U-Haul rocks! Ron and his staff are phenomenal and I always feel like I'm a valued client/customer when renting from them. They go the extra mile!
Eric DStaff is very friendly and helpful. Interior of vehicle was very dirty. We used wipes to clean areas that we had to touch.
Helen GAlways exceptional.
Charlotte M