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John King
Customer Reviews for Paradise Storage Guntersville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I booked a truck, U-Haul failed to disclose a one-way mileage limit, or how much per mile it would cost, if I went over the limit.
Philip TaberThe lady at this location was super helpfull
XIOMARA OBRIANTLady that worked in the office was extremely nice. Extremely helpful and I would highly highly recommend using this facility. Any U-Haul rentals
Danny BrownThis is our go to place
Ryan BrazeltonOne of the cleanest U-Haul dealers I have dealt with. Quick and easy!!!
Gary BollThe windows were very dirty. The inside of cab was dirty. I cleaned to my specifications when I got home. I returned the truck cleaner than when I picked it up.
ROBERT CLIFTThere was no salesperson on site to help. I had to go through numerous phone calls to figure out how to get the keys to the truck I rented. This caused me to loose an hour of my time. Then when I dropped it off I had to do there job for them and take pictures of the truck and send them through my phone. Not my job! I will never rent from this place again!
Trey CliftonGreat rental experience!!
Jeff AdamsYour employee Myrna was courteous and very helpful.
Margaret HoffmanNice place she helps lots
ADESHKUMAR PATELKeep up the awesome work
BETTY PERRYMANVery nice people.
THERESA LIPSCOMBThe turn in location was changed with NO notice or update. I tried to check in via the web at the site on the reservation. At that point, it gave me a new location and address - about 10 miles away. Once at the new location, check-in went smoothly.
Randle YarberrySmall observation, no washer fluid. Great otherwise.
mark cushingAmazing customer service ! Highly recommend! Myrna was super sweet and very helpful!
Jeri JonesThe best!!!
robert ruettenThe best we have ever been too! Best service. And the best storage! Merna thank you!
robert ruettenRented a uhaul through Guntersville Self Storage and called to let them know we would be late picking the van up. The woman who answered the phone was VERY rude and said what are you talking about we have not had a van all week. She called the area manager who said they sent me a text letting me know where to pick one up at yet I never ever recieved a text about new location.
Rory O'GormanExtremely helpful staff. Absolutely no issues.
Ross Speir