Nothing everything was together from the person at the desk
Polly W
Customer Reviews for Parkway Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bad business and they didn't properly for later night will send you receipt must be same day and time get receipt but they do it at night not right. and I look at his place really bad very worse dirty
Sarah PThat truck had a clunk noise when move forward or backwards glad wasn’t traveling far just 11 miles
Catherine WThe engine light was on and there were no windshield wipers on the truck. The guy at the office was not at the office when I went to pick up. He asked if I could wait 10min I said yes and he came 30 min later. When I dropped off the truck he wasn’t there again.
Jose BDo not waste your money on this location. Poor customer service and they charged me for equipment I never received.
Lee SToo clustered. Sharing space with too many other businesses
Karen BSoli
MOSES YThey over priced the rental try to over charge for miles but I took pictures when I left and when I took it back. Try and charge for gas that wasn't in the tank when we got it I use uhaual before my last uhaul I rented drove more miles and paid less never again will I go to this uhaul again they give uahul a bad name looking into buying a big truck so this didn't happen again
lenette sGood store
Leandro ARay was our contact at this location and he was very helpful and friendly
Tim CGreat customer service I recommend everyone to go this location for good customer service and nice clean equipment
PARDEEP KThat location threw all my belongings away and I need my stuff back they took the truck without my permission and the guy threatened me and made a nasty call
CESAR Sit ran like crap
Sandra JI had to sweep and remove all the rocks from the truck. I also mopped it. I had clean clothes to move so a dirty truck was not going to be good. I even wiped down the walls.
Guadalupe AThey didn't have the 2 dollies I'd ordered, We finished later than expected Uhaul was closed at 5:00 . I tried to screenshot the info about the mileage & gas from the text he sent when picked it up, but it had expired we had no access to it. The next morning when we returned it we had nothing to check the records, He was supposed to give me a refund for the 2 dollies it wasn't on the receipt. At the time of rental, he refused to print the contract I received via email & it was too small to read. I'll never go there again, Not mention he acted like he didn't want to serve us at all when we got there . We came close to walking away
Betty WAwesome owner
Tyler NThe dummy locked gate on the busy street was difficult to figure out with a 26’ truck to maneuver and protect. Instructions didn’t tell us how to access the yard. We discovered the gate wasn’t actually locked on our own.
Jamie AThe general man cut his lunch short to help us. So nice and understanding to our needs and with a speedy response and finish.
gabirel gCHARGED ME FOR SOMETHING I DID NOT AGREE TO. I HATE COMPANY'S THAT CHARGE YOU FOR THINGS YOU DO NOT NEED OR WANT
brian dI'm not going to use U-Haul again. You tried to add more miles than I used.
Sabrina CCustomer service line was terrible and made comments about the way I talk to my own children and had a very hard time with self check out and check in no one would Assist it was dumb
dejah di picked the vehicle up literally on empty it was very stressful finding a gas station near this location that didnt require a uturn in a 26' truck before it stalled out.
Cliofas AGood job ty .got what we needed done
Roxanne RYou are just fine the way you are answered our ? Told me everything I needed to know about the truck thank you very much we’ll use you guys again if we need to.
erma sNothing everything was great
john mYou can’t get any more simple than this!
Omar MExcellent customer service, the kind of customer service that makes you always want to return.
Karina TNothing, Ray is the best and always accommodating when our company needs a U-Haul truck at a moments notice to deliver hospital supplies to patients in and around Central Valley. The best U-Haul location. Thank you
Karina TLess congestion where trailer rentals are
Sharon BTell them not to use U-Haul, EVER !!! Your system needs an overhaul, A reservation is a reservation, NOT with UHAUL . Very poor customer service and business practice, Will never recommend UHAUL or use again 👎
Kenneth HClean the back
Maury GHave at least half of tank. Mine was almost empty and I was in a rush so I wasted time fueling right after getting out. + the key kept on getting stuck and at 110 degrees it was not pleasant as it took me long to unlock it and I am truck driver, I know how to do this things. Other person would not be able to unlock steering.
Ada CFast and friendly service no need for improvement. I was very happy with the service
Adrienne NMoving is very stressful . But Raymond and his staffs took good care of me and made my rental experience a breeze. I'm a happy customer and this is the only location that I will come back to. Thank you Raymond.
GINA SRaymond was an excellent help . He went above and beyond to accommodate my schedule. Will definitely recommend to all my friends and family to this location.
pouna sOnline reservation was fast and easy as well as counter check in.
Neil CAbsolutely nothing the staff was friendly and the service was fast.
Katherine VI've rented from Raymond twice and both times my experience was without an issue.. he is great to work with and this facility will be the only one I do business with.. I've used 2 others in Fresno and will not go back! Thank you Raymond for your kindness.
Vicky WVery friendly. Great customer service. Will definitely rent here again
Kevin RFriendly staff, busy shop, but they dropped everything to assist me.
William MWonderful fast efficient
Taralynn HI was kindness disappointed that I reserved a furniture dolly with the u haul on my date pickup and when I’m picking up the u haul and their no furniture dolly for me they only have 1- furniture dolly. Need to provide more furniture dolly . Otherwise everything went will.
VANHTER Vfantastic service ..
Raymond GWe met a gentleman by the name of Raymond there, and he was absolutely upstanding with his customer service. He was very loving and kind to us and even pulled the U-Haul out to make it much easier for us to leave. It is a nice establishment with many different U-Haul sizes to choose from, I will definitely be coming back here when I need another one. Great location👍
CARLOS AThank u a lot
louis bRented from this location before and will continue to use this location. Because the service is always fantastic.......
Raymond GVery grateful Manager very helpful Thank you
Jerry VNothing this place is perfect. The guy did a excellent job super nice . Very happy with the service
WALTER AThe truck broke down ignition problems
Theresa AAll is well. Very courteous and helpful!
CARL BGreat customer service, special thanks to Linda for helping us with our move..thank you ..
Raymond GI am so happy that of all the uhaul service station, i chose this specific one on Parkway Dr in Fresno,CA. My experience has been awesome! This is the second time i have used the service at this location. Overall, fantastic customer service from the Owner Raymond! Always have a smile on his face and greets me. He made sure to go over with me of all the service i wanted & if there was a miscommunication, he made sure to apologize and correct it. I highly recommend this location! Thanks Raymond!
MAE SThis location needs an entire business make over, looks like a junk yard, Cust Service severely lacking. The man running the location showed up 45 to 50 minutes later than was scheduled to pick up the uhaul truck, not even an apology.
martha hGreat customer service, thank you
Joshua GMake customer parking obvious.
NELLIE P