Kerri in the office is very friendly. She is helpful and goes above and beyond to help renters.
Randy W.
Customer Reviews for Peace of Mind Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the great work !
William T.Pleasantly surprised by unexpected outstanding, caring service at Peace of Mind's Uhaul location.
Keely H.The attendant was super nice
Chris H.The 9foot van i rented was filthy inside and out.
VERNON B.Take away the part where your phone needs to be at 100% charge. I've had trouble 2 x's now checking in because my phone wasn't at 100%. So frustrating and ridiculous.
Deborah W.Absolutely superb!! Even though U-Haul's national office called to tell me that the truck I had reserved was not available, "Peace of Mind" quickly straightened things out. Note that U-Haul national sent me to U-Haul in East Petersburg, who had no record of my reservation. But "Peace of Mind" quickly set my mind at ease. I could not ask for better service.I already have recommended them to others.
Robert W.Clean the trucks a bit better. The windows were dirty. The floor in the cab wasn't very clean. The change oil light was on the entire time and was very stressful as I didn't want to get stranded. I understand all of this was due to the office being closed over the holiday weekend. I don't feel this should reflect on them...you asked so I told you. As for the location, the people there were very friendly and helpful when I called to reserve the truck. If I ever need to rent again I will certainly call them.😊
Rhonda T.The lady at the rental place was very nice and professional. She answered any questions we had and made our experience very good!!! I will definitely use this place again and will recommend them to anyone needing a uhaul!!
Savannah Y.Best uhaul location I have experienced. True pros.
JEFFREY L.Staff was incredibly efficient and helpful. I will definitely be using them again
Jaime N.Great location and friendly
Roberto Q.Everything was great!
Katiuska T.Quick and easy.
MARIBEL L.Kerry was helpful and a pleasure to work with.
Karl U.Great service!!! Would def recommend.
LaTonya G.Excellent customer service, Easy to conduct business with, Fair pricing
Esten L.Peace of Mind Self Storage is an excellent local business. I have used their services for short term storage and U-Haul rentals and will use them again in the future.
William H.The staff is awesome. They'll solve your problems vs the Uhaul 24/7 app. Better to go here when they're open vs a 24/7 rideshare.
JULIUS D.Excellent customer service! They support your move in every way possible.
Esten L.Carrie is great - always accommodating and ready to help.
RONALD R.Easy & convenient drop off. Thanks!
KATHY F.Just keep up the good work! Peace of Mind is the best UHAUL that I have ever worked with. I am very blessed that they are very close to where I am moving from!
Esten L.I could not have asked for better service, Special Thanks to the Manager and owner for making my move "stress free"!
William A.Did not interact with people but website was easy once I allowed location tracking on my phone. Site was clean and easy to understand for after hours drop off.
Corey C.Always great renting from this location. I know I will have a seamless experience every time.
Alberto F.The manager, Carrie, is a sweetheart!!
Linda A.No need to improve. Service was excellent. Would recommend this location to anyone.😊👍
steven S.Smooth N sweet. EZ N FAST
Jonathan T.Great customer service. They make renting fast and easy. Very helpful.
GARY P.I have rented from several different locations and this was by far the best experience I've ever had! Very nice folks running the location who were so kind and friendly. The office was super clean and so was the vehicle. Everything was ready right on time and they made my return a breeze! All in all a wonderful experience and they will be my rental location of choice from now on!!
Lydia H.Little bit out of the way but excellent, efficent service and vehicle.
Stephen S.The service was great.
John R.Great place to rent. Friendly, clean and efficient.
Alberto F.Very friendly and the vehicles are well maintained.
Alberto F.The Lady was very friendly and helpful, Thank You Very Much.
Miguel V.Great experience!
Aileen M.This was excellent
DAWN S.Nothing but good things to say. Excellent customer service. Very fast and easy to rent and return.
GARY P.The customer service was excellent. Kerri was really concerned we were happy with our rental.
GARY P.Great Customer Service
Tyson G.The service is amazing. Smooth and quick. I recommend it to all.
Maria D.Customer service was excellent!
Diane C.Great staff. Very helpful every time we rent from this location.
Alberto F.Great customer service, smooth transaction and process.
Courtney V.Excellent service. The van worked flawlessly the gas mileage was 18 mpg which was great for a van that size. The driver seat felt so comfortable as I drove over 1100 miles in about 26 hours with no discomfort at all which is unusual for me. Thank you again. I will be renting from Peace of Mind Self Storage again.
John H.The customer service was very good. It was refreshing to be taken care of quickly and all my questions answered. The lady working was friendly and helpful. I will keep this location in mind for future visits.
Michael F.Easy pick and great customer service!
Randy W.Vehicles need clean (because i would not want to get in trouble for leaving the car dirty if it was already dirty when i got it) and have signs for parking or where to park so it's not interfering with your business but also so we don't get towed in case it looks like we're just some random car on the side road.
Albert T.Always great service, staff is excellent.
Claire G.Nothing. It was a very smooth transaction. Ty very much. We will use u again and recommend you to our friends.
Lori D.