Petes Stop Tire (U-Haul Neighborhood Dealer)

Petes Stop Tire (U-Haul Neighborhood Dealer)

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Address

299 Keyes St
San Jose, CA 95112

(408) 294-2779

(Corner of 7th Street and Keyes)
Driving directions

View website

Features  

  • 24 hour dropoff

Customer Reviews for Petes Stop Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Petes Stop Tire

Overall rating: 3 out of 5 stars

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Donald R. on 8/6/2016
Rating: 5 out of 5 stars

friendly and quick service

ceasar e. on 7/2/2016
Rating: 1 out of 5 stars

My reservation was for 8:30am (I went to the physical location to make my reservation) and I had to wait 30 minutes until they finally opened the facility. The guy wouldn't even say "sorry for making you wait". Also, I was overcharged: my reservation was for the 19.95 truck (I have the reservation in paper to prove that). When I went to pick up the truck, they only had one truck and they gave the one they had, but the next day they charged me for the 29.95 truck. They never said they were giving me a larger truck. Even if they did, they were supposed to honor the original rate for which they accepted my reservation because they did not have the truck I wanted available at the time. They gave the only truck available and charged me what they wanted. Also, they overcharged me with the mileage. They argue I drove 19 miles, but I only drove 14 miles. It was a mess of a customer service. I filed a complaint. I hope to get my $10 returned, at the very least.