I am a short, older woman & found not having a running board or step to get into the vehicle was difficult.
Audrey Letcher
Customer Reviews for Pickers Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great, the business owner was friendly and knowledgeable.
Ron CollinsEasier parking
John LindThe drop off person was very confusing. She questioned everything and made us feel like we did something wrong
Suzi OkeyThe u haul was very convenient to use.
Richard KallbergVery friendly and very helpful!
Travis HelmsNothing.
John SchuetzN/A
MARK LEEAgent was friendly/ helpful & pick-up/ drop-off process was easy & quick!
JESSE ROELKEVery polite people, fast and easy to work with.
Christian MorenoWas an easy drop off.
Christopher BergI was pleased with the quick and easy rental experience. The associates at Pickers Place were Super nice and friendly, If I have to rent a uhaul again I would definitely go here again. Very good experience
Sue HandrichSuper friendly and easy to return
Jeff SugarmanPeggy and her husband were great.
Antonio Valle De AntonI love that they was willing to understand when I had to extend my time with the uhaul
don posadowskiAll was good. Thank you Peggy. John
John SchmidtWe had a great experience with Peggy. She was very informative and was very understanding and kind. She is very knowledgeable and we will definitely go back again.
kim herringtonThey took care of me quickly and efficiently. Someone met me in the driveway and parked my truck for me which was very appreciated.
JAMES BREUNIGNothing
David CoanVery nice as staff and the equipment was in great condition!
zack nelsoni was a little disappointed when i received a call on 4/15/23 saying there was a scheduling mix up on my trailer rental. apparently the baraboo location didn't have a car hauler available for a one way trip but i was still able to schedule it in advance online. so instead of being able to get the trailer that was five minutes away from my house, i had to drive an extra 30 minutes one way in order to get a trailer. I would have appreciated a little bit of a discount off of the rental rate due to the added fuel cost, but that was not the case whenever i asked the lady at the counter.
Kurtis BlankenshipThey had the beginning miles listed wrong, at120004.8 when it was 120048 and charged us for 102 miles over charging us by 44 miles. Tried to explain to person working that Sauk city to Spring green and back is about 56 miles and their reading could not have been right with zero results. I’m sure this started out as a simple mistake but when they refuse to admit a mistake and charge for it, that’s essentially theft.
KRIS MABINAlways helpful.
David GrenlundThe person we worked with did an excellent job of checking us in! Place of business was a little rundown.
HARRY ANDRUSSPeggy is terrific! She makes renting the U Haul truck EZ!! A gem.
Pat FennellEvery year I cant count on this location to be dependable, friendly and super convenient!
Pamela ZieglerI called to see if they had a furniture dolly for our loading and they had one. Hard to put an upright deep freezer on a utility dolly. Kuddos to Pickers Place to come to the rescue.
Mary Anne PattersonPeggy was super flexible with the timing for the truck and I ended up needing it for a few extra hours. Everything went smooth! Thanks again!
Daniel NachreinerThe trailer was filled with snow..and the lady had a hard time hooking It up tonight hitch. Not her fault, the weather was very cold and she did a great job in handling it.. would rent from them again..Lori was very kind and patient with us..I would recommend them for sure!
Lisa GrenlundThe wiper blades were junk, didn’t work at all. Other than that it was fine.
Lori NechkashThe U haul rep at this establishment is very friendly and easy to deal with! No problems great experience
Dennis KegelNothing at the location. The overall Uhaul experience could be improved by streamlining the registration process. I can rent a $40k car with less paperwork (epaperwork) than was needed to rent a trailer.
John MaddenCheck in took 1/2 hour which was longer than I anticipated. Also, the driver's side mirror could not be adjusted making a safety hazard while driving.
Larraine BertrangVery friendly and efficient return
John SchmidtWas too busy place and narrow driveway. Very hard to figure out where to go, park and check out
MR JEFFFlag when the reservation is made that the location does not offer blankets.
Gary KarchHave rented from Pickers many times. Peggy and her staff are always wonderful!
KATHERINE GALLAGHERVery nice people knew what they were doing and Raul great!
Kevin KarbowskiDirty place, nice people.
Kathryn ReuterVery helpfull
Thomas JohnsonNothing, you were great
BOB TAYLORLocation of Uhaul vehicles was not ideal, far in the back of the lot behind LOTS of flowers, vegetables, pedestrians, etc. Difficult to navigate and would not recommend as a drop off or pickup unless the trucks/trailers were moved to the front of the lot where they would be much more accessable.
Jared SchutteThey do a great job & I will rent from them again.
Glenn GriffinFacility and personnel do a very good job
Glenn GriffinEverything was fine thank you
Alma MooreToo much going on at this location.
William LawrieExcellent service and options.
Jason PearsonThe furniture dolly we rented was plucked out of muddy gravel and handed to us; we had to thoroughly clean it before putting our own furniture on it. Ak of their dollies were outside in the rain and mud. The whole check out process was done on a phone, not a computer, so we could not even see the possible drop off locations or any documents, and no hard copies were given as an option. The trailer had a lot of random scratches that were not already identified with a quick claim sticker, so we had to spend a lot of time taking photos and asking the dispatch lady to put stickers all over. Then her husband was clearly pissed that we were needing this much check out time and came over to ask what was taking so long and told the dispatch lady he needed her right now with other work. It was ridiculous that he was frustrated with us trying to make sure everything was recorded for this rental, so that we did not get charged for something we did not do.
Daniel Ouimet