Customer Reviews for Pikeville Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pikeville Mini Storage
Very convenient and spacious storage units. Employees were very informative.
It was just a little difficult to find. The location sits away from the road and difficult to see. All were helpful.
The staff was extremely pleasant and professional.
I didn`t feel safe going to the storage at 10pm EST. there is no light inside the storage either.
My reservation was at 1106 ANCHORAGE CIR, VANSANT, VA 24656, (276) 597-3332. I called this location on Wed Dec 23rd and spoke with this location to specifically confirm pickup on Dec 26th. They confirmed! On Sat Dec 26th arrived to pick up to find sign in store window saying they were closed until Mon Dec 28th. The Vansant VA site flat out lied to me. I had to drive an hour and half to Pikeville KY to pick up trailer. We could have easily picked up the trailer on Dec 24 if only we had been told the site was closing. Why would they lie like this? I had a very bad experience because of your Vansant VA location.
My girl friend rented a smaller uhaul and the battery was dead. And had a flat tire on one of the rear tires. Then we rented the bigger one for are move and it was clean but think it could be mantanced better ran good but front tires way out of balance. I'm really not one to complain but on a long move was kinda rough.
Very helpful and friendly
NEED TO OIL RATCHET STRAPS!!!!! Were rusty and hard to loosen!
They were extremely pleasant and helpful in getting me the unit I needed.
The man was very nice and showed me where the unit was located and it was easy to get to and was clean
Very friendly and very helpful
The facility was slightly hard to find. A taller sign would be very helpful.
Arrived 12:15. they were at lunch til 12:30. Returned 12:45ish waited a minute for a pleasant employee to arrive. Other than getting stung by a wasp, everything was fine. They still need to spray.
Good service - no major concerns.
The system worked great. The unit was ready for us when we needed it. They had a size larger for us if we needed it. Thanks.
Very friendly staff,nice room
After determining the storage unit was damaged and unable to be rented out, I was given the next biggest size unit as the same price as the one that was originally reserved.
This is the second unit I have rented. In the future, if I need further storage, I will use this company. The staff is very friendly and helpful.
friendly, roomy, easy acess with a 24 foot truck. I wish they would rent u hauls again soon.
We arrived late on our scheduled date and the young lady was nice enough to come in and complete the lease with us. The facility was clean and we were very pleased.