Customer Reviews for Plan It Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Plan It Storage
Had to go to 3 locations to get the truck I reserved over 2 weeks in advance. Really slowed down the moving process. Not good.
Excellent customer service!!!
Nothing they were awesome
Place looked closed, gate locked.. Pressed the button for service.. No response. Found the office, clerk instructed me to "park it by the other trailers". I told him we had some problems with the lighting and requested he look over the trailer since I was responsible for damages.. His response "I bet it's ok". And Did not provide any documentation showing we dropped it off. We unloaded and unhooked trailer ourselves and left..
The guy who checked me out told me to bring equipment back on Monday because they were closing early on Sunday (before my 24 hour rental expired). Then they charged me for two days.
The gentleman who assisted us was extremely helpful. Everything was great and easy. First time using a storage unit and I am very pleased with the service.
All was good. No problems. We moved in after office hours and so didn`t have contact with anyone at this time.
Excellent customer service and helpful.
The young man at the desk was very nice and friendly .Excellent customer service.
our move in date should be 6-11-14. I was told we could move in earlier if wanted. I will contact Plan It Storage on Monday.
My reservation was actually useless because when my mother went to get the keys since I was moving from out of town, she had to put everything under her name and it was a big hassle.
The facility is a new property, very clean and pleasent.
I reserved climate control storage, and it was clean and safe. Officer is kind.
The facility is new and seems to have up-to-date security features. The facility is clean and orderly. The staff seems very courteous, helpful and very polite.
We decided to go with another storage unit because of pricing. They offered 1/2 price for the first three months. With administrative fees combined it was 120 bucks for three months of storage.