Customer Reviews for Plan It Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Plan It Storage
The young man behind the counter was very nice and friendly, however when it came time to get the truck he told us to go to the gait and he would open it, then we were to find our truck ourselves. The gait never opened and we had to go back to office and tell him to open it. He said, sorry i was eating. Went back again, truck not there, even tried one to make sure. Went back to office, truck was parked on street all the time. Also did not get dolly that was ordered. He never got up out of the chair to help us. would not reccommend this location
Fast and efficient. Clean and friendly. Good experience.
Canceled and went w/ Uhaul Move and Storage instead b/c they would not honor 1 mo. free promo listed on uhaul site.
The person at the drop off location was helpful in that he accepted the drop off. However, he made a point that I should not be dropping off there, that the location had notified U-Haul they would not accept drop offs and seemed annoyed that my paperwork specified his location. In the end, I unhooked the trailer myself. Glad to be rid of it.
Had to go to 3 locations to get the truck I reserved over 2 weeks in advance. Really slowed down the moving process. Not good.
Excellent customer service!!!
Nothing they were awesome
The gentleman who assisted us was extremely helpful. Everything was great and easy. First time using a storage unit and I am very pleased with the service.
All was good. No problems. We moved in after office hours and so didn`t have contact with anyone at this time.
Excellent customer service and helpful.
The young man at the desk was very nice and friendly .Excellent customer service.
our move in date should be 6-11-14. I was told we could move in earlier if wanted. I will contact Plan It Storage on Monday.
My reservation was actually useless because when my mother went to get the keys since I was moving from out of town, she had to put everything under her name and it was a big hassle.
The facility is a new property, very clean and pleasent.
I reserved climate control storage, and it was clean and safe. Officer is kind.
The facility is new and seems to have up-to-date security features. The facility is clean and orderly. The staff seems very courteous, helpful and very polite.
We decided to go with another storage unit because of pricing. They offered 1/2 price for the first three months. With administrative fees combined it was 120 bucks for three months of storage.