The young gentlemen that helped me with this rental was extremely curtious and informative.
Gary T
Customer Reviews for Sensible Storage Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jake kurt and the other gentleman I worked with were phenomenal!!! They made the process so easy and were very polite and super friendly. I would highly recommend sensible storage solutions to rent a U-Haul to anyone. Thanks you guys and I’ll be seeing you soon to rent another truck. lol
debbie pTruck was nearly new and in good condition; ready for service. Car trailer had been returned prior evening and had not been inspected/prep'ed for service. Rental agent expressed no experience with the rental and had to call his supervisor to complete the rental transaction. I had brought my vehicle in the prior day for compatibility check with the car carrier but dealer did not perform compatibility check and instead instructed me to return the following day to pick up the truck and trailer.
Ronald AYour professionalism, consideration for customer needs, and flexibility in scheduling pick up and drop off times was greatly appreciated! Keep up the GOOD WORK!
SANDRAL VCost was raised by $100 at time of booking. Dropbox was not visible.
NICHOLAS SCost was raised by $100 at time of booking. Dropbox was not visible.
NICHOLAS SAlthough the truck made a few noises from different locations and the tires started off kind of bumpy but leveled out as the trip went on it took me the 180 mile one way trip with no events. My only complaint was that the interior windshield has been wiped off when wet but not cleaned and was hard to see with a bright sunny day.
Ernest WTruck should be full of fuel when picked up
Jeramya SVery friendly staff. Always putting customers first.
Nicole Puhaul in general, stop with the AI and use people
Earl KStaff was very helpful and friendly!
Vicky CPut the equipment that is rented in the truck that is rented. I was supposed to have an appliance cart. I had to get one from another bender, and I have to figure out how to get credit for the cart I didn't get.
Sean LThe computers being used in this office were extremely slow, which is a bit aggravating and delays the process of picking up equipment which in turn costs u-haul and its customers time, which increases costs. I suggest investing in a core i7 or i9 system to increase speed, save time, and make customers happy. Happy customers return and talk!
Kevin FVery friendly staff and will b renting there again
Mike G