The cargo area of the vehicle was dirty and had not been cleaned. Most upsetting is that were charged additional fees for fuel. We refueled the vehicle after use and thankfully took pictures of mileage and fuel gauge upon returning and will be disputing charges. There were other issues with this business location. And I will be calling UHaul after the weekend. I will not use this business location again or recommend them to anyone.
Kim Vogel
Customer Reviews for Wash Zone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Prices are too high and will probably not use again.
Carol SwayneI have never had to hook it up and unhook my rented Uhaul trailer myself until renting this one. I have a back problem and having to try and lift the tongue to hook it & unhook it has left me in a lot of pain. The girl had to call someone to take my information over the phone instead of pulling up my online reservation herself. I was a little confused as to why. When returning the trailer I went in to ask where to park it and she said any where as she hurried past me outside to get her food. It was definitely a different experience than past Uhaul rentals.
Jennifer SavageNothing they were awesome.
Abigayle MillerThis location was new really didn't what was going on but that's ok.
Kevin Beals