Lindsay, OK was excellent.
Shirlee B
Customer Reviews for Ideal Wrecker Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the UHAUL APP WORKS. It failed for me. If it wasnt for the owner of the location i would never rent another one where i didnt pick it up in person. THe APP failed to work. Oh it was frustrating. UHaul was suppose to call. NO Call. UHaul cost me fifty dollars extra and l lost my workers who were loading my truck. Took TWO HOURS extra.
Max TFlawless service. Much appreciated.
Cheryl TOh nothing at all. Just keep up the good work. Like you always do
Jim BWash truck
Robbie NGreat customer service.
jessica pNo one there could get good cell phone coverage had a hard time with the return app because they need Wi-Fi
Rodney MWe received EXCELLENT service! Very friendly, informative, answered every question we had. The truck we rented was very clean, had a full tank of gas, everything worked and we had no issues with the interior or exterior of the truck. This was the first time we rented from them and will return the next time we need a rental, we will eagerly rent from them if at all possible.
Truitt AYou are wonderful. No improvements needed.
Anita FWay to much texting and emails. Plus. somehow corporate screwed it up. The local people saved the day.
Wade AStaff very helpful with hookup.
MIKE Mi orderd equipment and none of it was present. furniture dolly, utility dolly, and furniture padding
jeff GVery nice people.
Javier CThe business was closed and we just dropped off the truck with the 24-7 check-in and phone assistance. The lady who helped us with our drop off issue was very helpful. I also received a follow-up call from the field manager assuring me of the solution to our issue. I was very impressed with my overall experience with U-Haul.
RENEE SI am very upset I was lied to about renting a truck from uhaul. I rented for 2 days just in case I needed the truck longer only because I was told by lindsay uhaul that I get money back if I turn I turned it in a day early. No I have contacted all location and was informed that that is not accurate…because I drove the truck one way. I call the Lindsay location and she has yet to call me back. Also said you get $25 dollars back if you sweep the truck, still have not seen that either. I probably will not use uhaul because no one was honest with me. Very upset with this situation.
Rhonda MLindsey location was fine. However did appreciate U-Haul the company not having the truck at our original pick up point. Had to drive 60 miles out of our way to pick up the truck.
Christian S