I was charged for not putting enough fuel in which was a lie as we fueled the U-Haul with much more than the required amount (7/8 full). The U-Haul rep said he was going to look into it but never reached out or followed up. Nor did I receive any refund after 3 weeks of waiting and multiple emails. I am incredibly disappointed and will not be recommending U-Haul to anyone as they conduct their business in bad faith.
Amanda R
Customer Reviews for Wehelp Camping And Party Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was very unclear at first whether or not I was in the right place... Some signage to indicate the drop off spot would be helpful. That said, the people I interacted with were very friendly and helpful.
Christopher S