Customer Reviews for Ricks Towing & Repair Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ricks Towing & Repair Inc
No issues at all. Everything went well.
Outstanding service, thank you!!
I have used Rick's Towing twice to drop off trailers, and both times they were closed. So, I have no experience with the personnel at this location.
In general, this return was the worst experience I have had with Uhaul. The return experience was terrible. I will do my best to avoid using Uhaul in the future, and I will tell others about my experience.
It was just out of the way and took a while to find. Not a very convenient location.
OUTSTANDING in every respect! We were in an emergency situation and all staff at Rick's Towing were immediately responsive, professional and just plain courteous. We are so grateful!
Is always customer service drive the business into a great competitions.
Jen and the rest of the guys are always pleasant and professional. I only do business with them because of this. You won't regret choosing them.
Excellent customer service
there were 2 other locations that were not in the back of an unlit industrial park (this location is a towing/salavage yard) and was extremely limited on parking. the other locations that I drove by would have been much easier to drop off at.
I arrived during normal business hours (their store hours said they were open) however no one was there upon arrival
Customer service was great. The gentleman showed me how to attach the trailer, made sure all the lights worked and sure I knew how everything work for me to take on and off myself.
Previous customer had flat tire on their trip and was not inspected before we picked it up. We had flat tire on our trip.
After reading online reviews I'll say I was skeptical at best & at worst was expecting trouble. What I experienced was very knowledgeable & pleasant folks. I couldn't have been happier.
Nothing could have improved my experience.
A perfect rental and great customer service with very friendly staff!!! Thanks
Jen was very pleasant and helpful. She took the time to explain the entire process as I never rented a U-Haul previously.
you need to have auto transports available. I can't rent these if you do not have them available at any of your locations!!otherwise the equipment worked great and the staff went way out of their way to help me.