Extremely nice people..
Cenije X
Customer Reviews for Freebergs Service And Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got to the place an hour late because I didn't have anyone to help me unload the trailer, have 2 small kids and a crippled husband now. She yelled at me and told me I should have had this back she had it rented and no excuses. She didn't let me know I was getting charged more money or nothing. She asked me where it was and I told her I parked it right next to the other trucks. She huffed and was oh I guess the guys can move it. I had to show her how to use the doors. She was very rude to me and made me feel really horrible. I would never go here for any needs what so ever!
Tammy EI’m very disappointed that the pickup location was closed and it took 45 minutes to get combination to open lock box disappointed with whole system needs to be better communication feal like information request reptitetlve process needs to not be so slow it’s much to combersome
jim hProbably nothing Karen was excellent
TOM KWonderful customer service! Highly recommend this location.
Eric SEverything was very organized and logical on how to find things!
Mark H1) put cruise control on the trucks! 2) explain that 15' includes the granny attic & isn't the floor length 3) don't use the mileage ESTIMATE to charge for mileage use the ACTUAL MILEAGE 4) get better shocks - it definitely didn't live up to the "smooth ride" or whatever it said on the outside 5) make sure you have the correct hours for your locations - Freebergs wasn't open at all on weekends
David SThis location was friendly, helpful and very professional. I would highly recommend this location.
Thomas W