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Larry Martin
Customer Reviews for Yardeni Event Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Key wasn’t in the lockbox. Had to call and wait to get it delivered.
Jacob BrooksGreat Service
Chaigneau JoyeuxEasy pickup and dropoff, the van was very clean. Much respect to the staff who were friendly and helpful when I returned with the van and couldn't find parking. I will definitely use Uhaul rentals from Yardeni Event Rentals again the next time I have to move large items that won't fit in my car.
Adam FreemanI put gas in the tank and was still charged a fuel fee.
Ernest HernandezThe contractor failed to tell me there are additional steps prior to returning the vehicle. He simply told me to park the truck and drop the keys. He did not tell me I had to take a picture of the bed and the mileage driven. I was only made aware after I dropped the keys via the link on the box. When I called support, support told me these contractors have a tendency to nickel and dime customers so I became worried that this contractor planned to do this with me. Luckily, the miles driven were under my estimate. The contractor told me he has sent me an email for the returned vehicle, but I have yet to recieve an email. This is the only email I've received since returning the rental truck.
Kevin ZoletaI have rented from this location 2 times so far and the service has been absolutely amazing. Equipment was great and readily available. It will be my go-to location for all my future U-Haul truck rentals.
Neal AndersNothing to note.
bruce troutmanFix window handle on driver side door
Mark NespecaI am still waiting for a refund. I was overcharged
Daniel SweeneyExcellent
Bessy GonzalezVery friendly and great customer service! Will return! Thank you for all your help.
Michael ColeDaniel was easy to reach and he made the drop off process so easy. The option to drop off the truck and use the key drop box was very much appreciated.
Jay DamascoI was in a hurryt and it took the employee a few minutes to deal with their dogs and put airpods away. The truck had so many bugs on the windshield and the tank was almost empty which caused additional mileage for me as I had to go out of my way to gas up the truck. I usually get a receipt when I leave, but I didn't from this guy.
Kimberly KimThe Uhaul truck was filthy (inside and out). Like it hadn't been washed for months. The inside of the cab had dirt, trash, and popcorn all over the floors. The inside of the back of the truck had several flattened cardboard boxes, dirt, trash, spider webs, spiders, and several cockroaches. It was in awful shape. The only good thing from this experience was that the guy who rented me the truck was nice. Other than that--terrible.
Krist'l PalacioMake address to drop off truck more explicit. GPS took me to public storage facility across street. Staff told me to go to uhaul location further down street. Staff there told me to drop off at final location. Just make address including building description more clear please. Thanks!
Christopher OhGreat customer service!
Bryant TranEverything went as scheduled. Van was practically new. Service was as good as it gets. Good management.
james clarkKeep up the good work! Thank u
Joni ArinduqueThey were amazing. They paid attention to detail. They were very knowledgeable and patience with explaining our options! This is by far my favorite U Haul experience of all time!
Susan JoseDifficulty in turning the old truck on. Took several tries each time starting it. Not clean inside. Pick up location was complicated, wasn’t addressed properly.
Melanie NoyesFriendly owner and quick drop off.
Joe AbramsonThe owners of the location are very friendly and I really liked them. But the location is hard to find and it needs a U-Haul sign to make it easier to find.
Thomas NolanLocation is conveniently near Home Depot and Costco where I buy large items and don't have a truck of my own. Owner of this location is super friendly and knowledgeable.
Dave Rose