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Kevin V
Customer Reviews for Roznowski Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was given very detailed instructions on operating the track & other things that need to be taken care. Never felt so comfortable in renting the truck before
Prasath BFrom start to finish, the crew (Craig, Gary, & John) couldn't do enough to accommodate me based on specific dates, need, and time of the the equipment.
Kyle kThe guys were extremely helpful. Can honestly say it was the best customer service experience I have ever had. Friendly, polite, helpful. 10 stars if possible
Andrew RFriendly and accommodating. Took the time to explain everything all the way through. Great local business
Joseph MThis was the BEST experience I’ve ever had with Uhaul. I have utilized Uhaul for many moves and we utilized this truck to pick up a couch. This was the best customer service experience, cleanest truck and ease of return we have ever had. I highly recommend this location and will use them for any future truck needs!
Charlene FThe salesfolks on staff there were really personable and very helpful. We really appreciated their honexty and there ability to make the rental experience as easy as it couild be
mark sVery good service from this customer.
William GCheck Engine light came on very early, but not the fault of Roznowski Services!!!
jeff bExcellent garage and manager in John! I will go there again!!
Emil MExcellent customer service by giving me tips and tricks to operate the truck. Really appreciated these guys.
Sean CGood service all went well
john wI have used them before and they are always great to work with and ensure they help me in all aspects
Richlynn TProfessional and very friendly communication. With a lot of care for his agents.
Mohamed EGreat service and easy to work with.. 5 stars
Jeff DCraig was very informative and helpful with my rental. Would definitely recommend his service to thers.
Gary GGreat people and service.
Richard kThis was an easy rental. The people at Roxnowski were friendly and helpful.
Angela WThey went above and beyond to help me with my rental. They are the best👍🏻
Hengameh FPerson receiving the returned truck was friendly and helpful. Not a lot of space for parking, but that isn't something he can do anything about.
Lloyd M⭐️⭐️⭐️⭐️⭐️
Edward HConvenient and worry free. Lots of great advice and help. A pleasure to deal with!
Joseph MExcellent experience. John and the other guys were very helpful as I had never driven a moving vehicle before. They made sure I was comfortable driving and new just how to return it. I would highly recommend this location!
Sara BSuper easy and the guys were so nice to work with!
carrie zGreat people.
Morgan TJust the best and nicest guys. They’ll get all my business.
William HAlways a great experience at this Ingomar location
Dana YThey were so nice!!!! I will come back here again!!
Mary OThis place was very nice to deal with! He confirmed the day before , showed me how I can save $ with the gas. Even pumped it for me so l didn’t overpay. I would definitely rent again from this location.
Suzanne TThe employees at this location were very knowledgeable and very helpful.
Jamie BThey were great there. Gary and Craig helped us out when self service didn't work and were super friendly. Definitley would recommend
Karly SThe guys at this location were TOP NOTCH. Super friendly and helpful…
Michael HEverything went smoothly.
Don BThe Roznowsi brothers are great! I've rented from them on at least three occasions and they're always very friendly and extremely helpful.
Juan RGreat spot. Reservation was easy and everyone at the shop is super friendly.
Jenn PVery helpful, quick service....friendly people.
thomas hGreat customer service.
RAMA KThese guys are great!
Michael CJohn was very helpful. Answered all my questions in advance. Great customer service
Jim PThe auto sign on my phone was a pain. Thank goodness the worker was still there to help or we wouldn’t have gotten our truck. Sounds good in theory but the execution is faulty, making for an almost terrible experience. Thankful the garage owner was still there to save the day.
Jodi SExcellent service - very friendly - equipment was ready as promised and they took the time to go over everything with the truck before we left -- very happy with this location!
Terry GLocation was excellent. Vehicle was great as well. I just thought the pricing was a bit misleading and the check in process was much more difficult and time consuming that expected.
David DGreat customer service
Debra HWent over everything regarding the rental
George KStaff completely exceeded expectations. Such nice guys. Helpful and reasonable. Equipment was perfect
Matt FThe location was an after hours drop off location that was closed and had no key drop for U-Haul. I had to call the 800 number to get drop off instructions.
Peter MI’ve come back here every time I need a rental, also referred to others! Gary actually waited for me on a Friday after hours. Good people
JOHN LLove these guys. They keep it simple! Very helpful and professional.
scott cGreat guys, knew a lot and are first class!
craig sOwners very knowledgable and helpful.
William KAbsolutely, bunch of great guys
John LTax and flat rate was not clearly explained with total price
Mohammed KGreat service.
Michael GI had a very good experience. Thank you!
Donna GThe only thing that wasn’t fantastic about this experience was the light wouldn’t work in the truck (the part that gets loaded, not the cab). Other than that, this was a great experience! Craig and Gary were wonderful and I’ll definitely refer people to them in the future :)
Rebecca SSuper convenient location for me. Great service!
Vincent AVery nice Service from U-Haul 👍👍👍👍
Viateur HVery helpful. Went above and beyond to help me.
Ronda H