Customer did not leave a comment.
faradj y
Customer Reviews for Depanneur 7 Jours
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good! Will definitely book at the same place next time!
Thibaud OMa facture est de35.60$ mais vous avez pris plus de 40$ sans me rembourser la différence!
Jean CGreat service and didn’t find any problems
harjit sThe man who helped us was awesome.
Vasileios SBull shit.they make me pay something that didn't get. I never loan the uhaul
zaza rGreat check in and owner, will rent there again, thank you!
Sarah TThe driver cab was stinky and dirty inside. The gas tank was not exactly full when I got it. But I was warned to return it full of gas. It ended up costing me $70 of gas just to travel 73 km. All I had to do was go pick up an item at the store that couldn't fit in my car. So my $150 item actually cost me about $300. I didn't appreciate that the gas was not full to begin with.
Mario PThe system shut down couldnt have my location at 11h30 like i was need to have.had it around 1h30 lost time and still had to lay for it. No the place fault Uhaul fault with their system.
carlo fles sièges étaient trop sales avec les poils de chiens ou de chat partout sur les sièges. Nous avons perdu plus de 15 minutes à faire la propreté avant le départ. Mon fils qui m'accompagnait est asthmatique et fait des allergies. Il a fait une crise dans la nuit, mais avec les médicaments dans sa trousse de pharmacie, la crise a été maitrisée. Hormis cela, tout était correct.
Ben NPour l'instant j'ai pas de commentaire à faire dessus peut-être au fur et à mesure je vais continuer avec votre service je veux observer pour voir qu'est-ce qui peut dire. Merci
Salazaku Cclerk was nice
pietro tAlways have an option for the person to take the car in person.. Is more safe because it is important to introduce the cliente about the car
ewane MVery good
Medi BThe price are to higt a km $0,87
Felicien NYou offer good service for good price, I love uhaul and don t use others, but please dont use propulsion vehicule in canada (1cm mud and it s over stock...) and tire used slide too... transmiasion make horrible sound, so maintenance... and truck 15 is not enough for 3.5 appartement or 1 person house... and gaz was 1/4 when take vehicule, so lose time tp get gaz to go...
Laurent OAll good
Javier CMy reservation was at another location, but they did not have a truck available, and I was not advised. We needed to go to another location to get a truck which added time to our location time allotted.
Stephane EOnline App did not work to pick up the truck
Maxime SProblems with getting the équipement we reserved. Never got dolly or trolley for move. Transmission on truck slipping, dangerous in roads. Customer service lacking.
Juliana FThe process was neat and the person involved in looking my request was nice. The only point that I would like to raise is around the fuel. I was told it was full tank and you could see on the dashboard it was full tank. However I drove less than 50 KMs and when I refill the tank to full tank it cost me $21. For me it was not actually like full tank when the vehicle was handed to me.
Rama BLe monsieur ne trouvais pas ma réservation malgré que je lui donnais le numéro de référence et lui démontrait la preuve de mon courriel. Il me disait que le camion était réservé pour d'autres personnes(2). Au bout de 20 min il a trouvé ma réservation... tout cela vecu entre de multiples clients de depanneur qu'il devait servir car il était seul. Compréhension difficile. Il parlait l'anglais avec difficulté et pas français. Un stress inutile.
Lyne Mthe gas step qas a bit confusing on where to gas up at a certain level. i realize that also i live in canada we use KM and it charge me in Miles.
matthew rEverything was perfect. I’m truly very satisfied, many thanks.
Serge RPremièrement avoir quelqu'un qui parle français, aussi votre sondage est en anglais. De plus, la personne devrait connaître la procédure pour prendre en charge le véhicule, car ça nous a pris plus d'une heure compléter la prise en charge. Ce fut médiocre comme service. Pour terminer, nous avons demandé d'avoir des couvertures de protection, elles nous ont été chargées, mais elle n'étaient pas présente.
Mathieu L