Customer Reviews for 244 Wheels And Tires
(U-Haul Neighborhood Dealer)

Rating:

4.0

Keep positive attitude always greet with a smile and respect because you can change someone perspective even if they've having a bad day. Thanks for your service

Rating:

3.0

Thank you

Rating:

5.0

Nothing everything was perfect

Rating:

5.0

Keep it the same

Rating:

5.0

Although it is a mobile drop off location. The staff was quick to help with the process.

Rating:

5.0

Very accommodating staff.

Rating:

1.0

My appointment was at 10:00. I flew into Atlanta from Charlotte arriving at 8:30 a.m. I took an Uber to the U-Haul location and arrived at 9:25. The location is in a very suspicious location and I did not feel safe. There was no one there. I figured since my appointment was at 10:00, someone would be there by that time. At 10:15, no one still was there. I checked the location's website and it stated they opened at 10:30 on Saturdays. At 10:45, no one was not there. Between 9:30 and 10:45, I called the number listed outside to call at least four times and no one answered. Someone in a parked car, who had obviously been there the entire time, asked what I needed. I advised I was there to pick up a U-Haul. He called someone and immediately got someone. I was allowed to speak to him and he said I should have called the number listed. I advised that I did. He then said, "Oh he saw that I called". He then said the last person that had the truck kept the keys so he had to go to another location to get another key and he would be there in 20 minutes. Well it took him an hour. I got the truck that I was scheduled to get at 10 AM at 12 Noon. In the meantime, I was calling other U-Haul locations for a vehicle, but none was available. One location even indicated that this was not unusual for this location and recommended I call 1-800- GO-UHAUL, which I did and this was even more frustrating because I was not able to speak with anyone. This is the worst experience I have ever had in renting any type of vehicle.

Rating:

5.0

The location was a bit congested but the owner was proactive in controlling the situation.

Rating:

1.0

N/a

Rating:

1.0

Have the vehicle and keys ready for payed customers, e shouldn’t have to wait for anything once we get the confirmation from you guys

Rating:

5.0

Maybe the location and the building bring old, it was trash around and grounds not in well kept manner

Rating:

3.0

Honesty... Don't charge for things that was not accurate or true.

Rating:

5.0

N/A

Rating:

1.0

My equipment was not processed as returned until a week later after being notified by uhaul that the equipment was not returned.

Rating:

5.0

Very informative and of assistance.

Rating:

5.0

Great people nice service

Rating:

3.0

It seems unsafe for a woman to go there alone. Very creepy looking and untidy location.