Customer Reviews for Sensible Car & Truck Rental
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sensible Car & Truck Rental
I love the parking lot before I picked up the truck! The Sat-Sun hours made me chose this in the first place and is a big plus.
Great, well run location with pleasant staff interaction and care.
Although the person I worked directly with was very nice, there were some other employees and the owner herself who have horrendous customer service as I witnessed.
One if the most professional and friendly staffs.
This location had employee that was very disrespectful. He actually yelled at me that he didn't have time to explain my contract to me. It was my first time ever using this renal truck service and I highly doubt I will use it again. It is first having my own apartment it he made this part of my experience horrible.
This is the worst Uhual place ever the worst experience i ever had in renting a Uhual, the guy there was nasty, rude and unprofessional and screaming, i was ripped off when we went to rent the van they said anything over 75 miles we will be charged 95 per day and 75 miles included and any extra miles is .39cent, we wanted to return the truck the same day and the guy told us they do not have a drop off box and to return it the next day and we parked the van on their block and bought keys to them the next day, now they charged my credit card $213.96 for having the van for a day use. this is false advertising and rip offs. i will never rent from them again. and i will give the worst reviews. this is unprofessional.
Excellent service. Staff was friendly, and got me in-and-out in 5 minutes because I was stressing on the amount I had to move that day. Would absolutely recommend to a friend.
As well, the person at this facility was very professional and polite. Your issues are with the people whom handle your phones.
Get the pick up straight and notify the customer and have a larger drop-off for 6x12 trailers.