Clean vehicle, friendly service, location easy to get in & out of.
Susan J.
Customer Reviews for Shoppers Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck seemed well maintained however the interior of the cab was not clean at all.
Linda R.Well staffed and helpful.
Michael B.This isn't for the location but U-Haul, $1300 one way from Oregon to Arizona is pretty shitty when the same haul Arizona to Oregon is $348…. Pretty shitty of a company if you ask me.
Gary G.Kudos to Bowen, at check in, and Chris at return were knowledgeable, helpful with questions and efficient. Mobile software easy to understand. Software to check in and handle transaction was well thought out for customer experience. Thanks High ratings for this location
Michael L.Tires were dirty other wise excellent service. The gentlemen did a excellent job
kimberly C.Never ever let Jimmy go... He went above and beyond to ensure that I made it out of there with a truck even though they had all the gas siphoned out of them the night before.. His attitude when hit with something so unexpected was on point,,, his willingness to think outside the box to come to a solution and the Shoppers store manager that assisted him was a team work that is rarely seen in this day and age.... GREAT JOB... saved my day.. I'll never go anywhere else to rent a U-Haul ever!
GREG H.Customer service gentleman was wonderful help.
Avie V.The people that are at the store were very friendly and went out of their way to make my move easy
Clif P.used this place before, always great service
Stephanie K.The employees are always so helpful and friendly makes for a nice experience going to this location. They've always been good to me and therefore they will continue to have my business as well as recommendations. The equipment isn't always very clean but it gets the job done😊
Joanna F.The app wouldn't work at this location poor signal area. Had to go inside to ask for the WiFi and was told that U-Haul closed at 7pm and wouldn't be able to rent out on the system. Luckily there's a cool guy working there that went above and beyond to get me in a truck he deserves a raise truly helps out a customer. Canceled my original reservation since I was told it was never even set up for me. Fail. So if you want a u haul don't use the app here just go inside before they close.
Christopher G.I always rent from this location and every time it's been a great experience. Friendly employees. Check in and return have always been easy and fast.
Brenda L.New gas efficient trucks.. Many sizes available.. Quick friendly service!
Thomas B.Close to home and easy drop off
Chad W.Clean the inside of the windshield. Would be better.
William P.Everything was excellent
Harold H.Big parking area, helpful staff on site.
michael H.U-hauls are never clean. Uncluttered, yes.
stanley S.great service
stephanie K.The male cashier at the rental counter was awesome! He was very helpful, friendly, efficient and knowledgeable. He was very patient and answered all my questions. Great representative for your company!!
Brenda L.It was a convenient location.
Jim P.I always rent here. Large inventory and easy access.
Dennis G.Great experience!
Lisa C.Quick friendly service. Above and beyond service!
DAVID M.I paid cash for renting the pads and now you charged me again. I need a refund.
Dale N.Great service, friendly and answered all my questions
Leigh M.Time in and out was great.
Byron B.Nothing
Gary K.dirty truck, wheels full of mud
stephen I.Excellent service provided by the U-Haul representative working at the Shoppers Supply in Apache Junction Az. I wish I had gotten his name because his customer service and interpersonal skills were excellent ! Great Service. Thank you.
Frank M.I had a 10' truck, the cabin was cleaned, but the load area had some blue flakes that turned into a fine powder when touched and they stained my items, luckily my furniture was shrink-wrapped so it didn't damage my items, but someone should clean the load compartment before renting it out again. There were also non-u-haul 2 blankets left in the truck and messily tossed in a pile full of the blue stuff.
Alena S.I would recommend making sure all lights worked properly and the license plate is securely attached. Trailer was dirty but did not stop the performance of the car hauler.
karen S.Good job explaining everything
John S.Employee very helpful, no problems on returning trailer
Bill P.Everything was fine until 9:30pm when I went to start it and it would turn on, no lights, nothing. Luckily someone came along and jumped it 3 times before it would start. I didn't stop at a gas station for fear it wouldn't start again. Hopefully If you do the right thing I won't be billed for it.
Lori J.Trailer has tires from 2016 and 2018 and are dry rotted. Frame of the cradle has cracks. This unit should be out of service.
William W.Everything was great
PETER V.Add a second cashier
Natividad R.Always have what I need.
Scott P.Jim helpfully. Great experience thank you rosemary johnson
Rose J.Drop off was great!
Fonda D.Quick, personable service.
Mary Adell L.Very friendly and knowledgeable staff. I'm a repeat customer
Robert G.Our neighborhood U-Haul location is Shoppers Supply. It has an excellent inventory of rental equipment. I made my reservation and picked an auto loader trailer with ease and returned it 2 days later. Personal were available to disconnect the trailer and send me on my way w/o out any additional time/paperwork.
RONALD L.Excellent service. Took less than 5 minutes. Didn't get the name off attendant but he was very cordial.
Bernie Z.We were very happy with our move renting a U-Haul truck. It was very easy to reserve a U-Haul truck and was able to pick it up, as scheduled, at Shopper's Supplies in Apache Junction, AZ. Excellent service.
Rebecca M.sometimes waits are long due to call outs, but employees help above and beyond. have recommended this site to friends.
penny D.I always rent from this location closest to my house
Kimberly P.Easy pick up and drop off. Especially appreciate the dedicated U-Haul desk. Will definitely return to this location.
Timothy R.Great people to work with
William S.Again, one person. At the UHaul desk. Had to wait 15+ minutes to say I was returning my unit. Normally, not a big deal but after 4 days and too many miles to count, I was exhausted and wanted to be rid of the trailer and go home.
Jennie R.Nope, the way I see it, if every customer has the same experience I did, then no improvements are necessary
Jason D.Fantastic job as always, thanks
Ike S.