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Abraham Cardenas
Customer Reviews for Smart Phone Miami
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent attention and service recommended 100%
Carlos MolinaEquipment needs to be replaced, it is wore off, seat belts, seats, and other things are not in good condition.
LUIS VERAAngelo, the store manager, was fantastic to work with!
Santiago StrasserGreat customer service, quick and easy.
NICOLAS ABELENDAVery confortable and nice location. Very fast and good atention. Highly recommended
roberto merloUhaul drop up places are hard to located I have to go errands for too many places to found the one that is open and willing to accepted the drops. Need update. GPS locator.
JAVIER ANDRADEEXCELENTE SERVICIO, todo perfecto y los encargados son muy amables y profesionales
LUIS MUNOZExcelente lugar. 100% recomendado
ANGELO FRAIOLI RODRIGUEZMaybe the unit it’s a little used. Could be newer.
JUAN LOZANOTodo muy bien! Las personas agradables! 100% recomendados! Gracias
ENDER ENRIQUE ESPINA SARCOSGood Service but Safe move insurance coverage is a hoax you take customer money for insurance and if there is an accident and you will not cover it, by the way install back up cameras and avoid accidents also save money
luis daoFue una excelente experiencia , dónde se nos atendió con amabilidad y explicó todas las opciones del servicio
ISOCRATES ARENASNothing. Alejandro was a joy to work with.
Manuel RodriguezIts excelent
roberto khouriVery good service
PABLO TOVARThe small parking lot was completely full of cars. I had to park the truck om grassy area across the street. The name of the return location was not the same as listed.
Omar RojasOriginally I was gives two other locations before this one I had walk to the last one that sucks
Jesus FernandezN/A
Yovany Diaz ArteagaTruck dirty, and customer service charge me extra gas when was on the same line the give the truck
Ismael BautistaEverything ok !
GABRIEL SANTINIGOOD EXPERIENCE
PATRICIA VOIGTThe pick location didn’t read the notes U-Haul rep left stating that we needed and paid for the truck for an additional 5 days.
Angel DelguyEXCELLENT CUSTOMER SERVICES!!!!
AYARI MARQUEZexcelente
JIMMY VILORIABUENA ATENCION, EXCELENTES PERSONAS, RECOMENDADOS.
HERIBERTO MARTINEZSuper attention and prompt service! Will come here always when needed; highly recommend.
RONALD GUTIERREZsystem was out waited 40min before i got my truck
FELIXBERTO MANLIGOYI paid a day in advance, as I was told it would be cheaper if I return the vehicle late. - It ended up not being the case, as I was explained at return that pre-paid days were not refundable.
Mario MujicaSuministrar candado para la puerta trasera del camión
GIOVANNI FRAIOLIReally good service, and professional person.
JOSE SEGOVIANothing
Stepan KuzelExcellent guys ! 100 % recomend!!!
ROBERTO PEREZBuen servicio atención muy buena el camión esta en buenas condiciones y dealer tiene fácil acceso! 100% Recomendados. Gracias Chicos.
SILVANA BEKELExcelent!
MARCEL GONZALEZLoved the place. I was attended professionally and politely. I will definitely go back on June 14 to rent again a Uhaul at the location. Very reliable place.
Mangela SamuelBUEN SERVICIO Y EXCELENTE ATENCION.
JOSE FIGUEROARente un camión de 20 pies y luego me llamaron que no lo tenían disponible, eso hizo que gastará más e hiciera dos viajes para mi mudanza. Mal servicio
Carmen DelgadoEverything was good
ELIO VALERAEl servicio y trato fueron excelentes, los recomiendo ampliamente
CARLOS COLONExcelente atención por parte de los empleados! El camion estaba limpio y en buen estado! 100% Recomendado!
FRANCISCO PEREZGreat attention better imposible Thanks
Frank MoralesOlor a pescado dentro del vehiculo
ELIADYS HERNANDEZI have no complaint I was very happy with my service everything went easy and fast mode
fabiola fanfanThe van was clean enough for my purposes. It is a cargo van afterall. The most important thing for me was that the gentlemen who attended to me were pleasant, courteous and businesslike. I would use them again.
Robert GordonThe kindest and most helpful people of all the uhauls that i have rented!
elizabeth hernandezWas excellence I recommend 100%
ENRIQUE ALLIEGROYOU GUYS NEED TO IMPROVE THE WEB BASE SYSTEM, IT TOOK MORE THAT 30 MINUTES FOR ME TO GET THE VEHICLE DUE TO PROBLEM WITH THE SYSTEM, THE LOCAL OPERATOR WAS VERY DILIGENT AND CALL OVER THE PHONE TO SOLVE THE DELAY WE WERE EXPERIENCING AT THE RENTAL TIME AND THE ANSWER THEY GOT WAS: WE CANNOT HELP YOU OVER THE PHONE YOU NEED TO KEEP TRYING EVEN THOUGH THE SYSTEM IS SLOW. THIS IS NOT A GOOD RESPECTFUL ANSWER NEITHER FOR ME AS A CUSTOMER OR TO YOUR LOCAL OPERATOR.
luis veraTruck was in bad conditions, i had to drive up to 30 miles per hour all the time, the gear was stuck. It took me more time than expected to complete my task. I am wondering if i deserve a discount for this impasse Carlos Rivera
CARLOS RIVERAThis people's do a excellent costumer services and so friendly. They keep vehicular in perfect condition I will recommend 200%
MOMENTUM NEXTTruck condition was not good. It was bubbling a lot.
Saurabh KumarI am particularly upset that no other closer location was available to me at the time i needed it. I actualy used the van for less than 2 hours and I expected to pay much less but since the uhual location was 6 miles away it added 12 miles to my trip plus extra gas when the trip i needed to make was only 24 miles total. I didnt realize that this would add so much to the bill until my second trip when i reserved the second time. I wish you could estimate for the customer the total on your email based on the location they are going to, so the customer can make a more informed decision, since it is not everyday we rent a uhual.
Sandy Mateo