Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was in the town we were moving to so the day before the move I went to the facility and met since I would be dropping off after hours the people there were very friendly and helpful
Darrell Guthrie
Rating:
5.0
Customer did not leave a comment.
HECTOR FRANCO
Rating:
4.0
Customer did not leave a comment.
Jeff Clark
Rating:
5.0
Customer did not leave a comment.
Larry Cobb
Rating:
5.0
Customer did not leave a comment.
Mica Chartier
Rating:
3.0
Convenient location to home
Diana Stepp
Rating:
5.0
Customer did not leave a comment.
Rory Jester
Rating:
5.0
Customer did not leave a comment.
Jerry Pinney
Rating:
5.0
Nothing
Timothy Tackett
Rating:
5.0
Everything was AMAZING!
David Ornelas
Rating:
5.0
Thank you they checked in our truck.
Bonita Hurta
Rating:
5.0
They were able to help us in an emergency
Forever grateful for them getting us back on the road
sean reder
Rating:
5.0
The process of renting and returning was so easy. Very professional and friendly service as well. I would definitely recommend this location for all your uhaul rental needs.
Jon Frost
Rating:
4.0
Customer did not leave a comment.
Chevy Rials
Rating:
5.0
Everything was good
Donna James
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER BOLDEN
Rating:
5.0
The Smiths were great to work with! Like talking to family! Very personal and professional!
Jeff Stotts
Rating:
5.0
Everything was fine will continue using this location to purchase uhaul equipment
Melvin Conkleton
Rating:
5.0
Customer did not leave a comment.
pamela trammell
Rating:
5.0
Great customer service - great information on how to operate the moving van. Very polite and knowledgeable personnel.
Dorothy Sagers
Rating:
5.0
Customer did not leave a comment.
Henry Perret
Rating:
5.0
Customer did not leave a comment.
Whitney Vanek
Rating:
5.0
Customer did not leave a comment.
Alan Jolley
Rating:
5.0
Service was excellent.
Thank you.
David Blanton
Rating:
5.0
NOTHING. EVERYTHING WAS VERY EASY. AGENTS I ENCOUNTERED WERE VERY PLEASANT AND HELPFUL. GREAT EXPERIENCE
TERRI KELLEY
Rating:
4.0
Customer did not leave a comment.
REGINA YARBROUGH
Rating:
5.0
Customer did not leave a comment.
JAMES KEEL
Rating:
5.0
Hitch wiring was a bit wonky, but otherwise, everything was great - they took care of hooking it up and making sure the receiver was correct.
FLOY LEWIS
Rating:
5.0
Keep doing what you do. Everything was great!!
Bradford Pereira
Rating:
3.0
Area wifi reception was poor was unable to respond to Uhaul truck status.
ROBERT LEE
Rating:
5.0
Absolutely nothing! Smith enterprise was absolutely amazing. They were very friendly and helpful. Answered all my questions. Would highly recommend them to anyone in this area looking to rent a uhaul. They went above and beyond to make sure I was well taking care of.
BRIAN SMITH
Rating:
2.0
I still have not recieved my deposit took over a hour to obtain the truck. Attendant kept apologizing for the inconvenience
Yasmen Mitchell
Rating:
5.0
Customer did not leave a comment.
burns barr
Rating:
5.0
Customer did not leave a comment.
Loretta Wheless
Rating:
3.0
Customer did not leave a comment.
Laura KLEIN
Rating:
3.0
I explained to them I needed to move appliances including a refrigerator. I reserved a 15ft. When I arrived they only had a 10ft and a 20ft. I didn’t have much to move but had to go 150 miles so I told them the 10ft would be sufficient. They never explained that a refrigerator could not stand up straight in a 10ft. I was forced to haul my refrigerator laying down. I believe your vendors should know their equipment and be informed do they can better serve their customers.
Kim Cockrell
Rating:
5.0
Customer did not leave a comment.
Stacey Jones
Rating:
5.0
Customer did not leave a comment.
Shannon Lee
Rating:
5.0
Customer did not leave a comment.
Marie Sartin
Rating:
5.0
Great service, great advice, everything moved quickly and smoothly. The hosts were wonderful!
Judith Cass
Rating:
5.0
Very Friendly and Helpful
Sheila Teal
Rating:
5.0
They were absolutely fantastic, got us all set up very quickly and had us on our way in no time! They were very nice people.
Sara-beth Burnett
Rating:
5.0
Customer did not leave a comment.
Ann Elliott
Rating:
5.0
Nothing everything was perfect!
Linda Burchette
Rating:
5.0
Customer did not leave a comment.
Jason Shores
Rating:
5.0
Customer did not leave a comment.
Kelly talent
Rating:
5.0
They went out of their way to make adjustments to our needs. I've used Uhaul at other locations and this one is by far the best experience I've had with renting a truck or trailer. Highly recommend.
MIKE MAHONE
Rating:
5.0
Customer did not leave a comment.
Ronny Prince
Rating:
5.0
Customer did not leave a comment.
Gary Krueger
Rating:
5.0
Friendly service! Greate service!
Marc Reiter
Rating:
3.0
Customer did not leave a comment.
Corlee Card
Rating:
5.0
The drive was terrible, I'm 6 month pregnant and the truck shock so bad it made me sick to my stomach. The change oil light came on before we even reached half way. The truck wouldnt go faster then 65. My experience with this truck was terrible.
Heather Sullivan
Rating:
5.0
Service and completion of contract were done with the utmost kindness and professionalism
Dawn Hopper
Rating:
5.0
friendly people to business with
Donald Jordan
Rating:
5.0
They were very friendly and helpful. Experience was easy, I was taken care of quickly and on my way!
Marc Reiter
Rating:
5.0
Customer did not leave a comment.
Chris Raines
Rating:
5.0
Customer did not leave a comment.
CLYDE WAKEFIELD
Rating:
5.0
Outstanding customer service.
Timothy Cook
Rating:
5.0
Customer did not leave a comment.
Michael Gerschwiler
Rating:
5.0
Customer did not leave a comment.
Richard Hozdic
Rating:
2.0
Customer did not leave a comment.
Robert Riggs
Rating:
5.0
Customer did not leave a comment.
Billy Griffin
Rating:
5.0
Customer did not leave a comment.
Grant Sutton
Rating:
5.0
Customer did not leave a comment.
DONALD VERBA
Rating:
5.0
Nothing
Sharon Weatherford
Rating:
5.0
The equipment was clean. Just minor damage that didn’t interfere with what I needed it for.
edwin frazier
Rating:
5.0
When checking the electrical system, we found that there was a short in the wiring. The owner worked very hard to get it to work for me. My only comment is this should be checked prior to a customer coming in for the unit.
Kathy VanMeter
Rating:
5.0
Customer did not leave a comment.
CHAUNTREA PHILLIPS
Rating:
5.0
Customer did not leave a comment.
Denisha Gooden
Rating:
5.0
Customer did not leave a comment.
Joseph Way
Rating:
3.0
Customer did not leave a comment.
rick addington
Rating:
5.0
Customer did not leave a comment.
Naresh Patel
Rating:
5.0
Super nice people.
Kay Wilhite
Rating:
5.0
Customer did not leave a comment.
Billy Taber
Rating:
5.0
Customer did not leave a comment.
Bernie Sherin
Rating:
5.0
Customer did not leave a comment.
Tim Myers
Rating:
5.0
Customer did not leave a comment.
Michael Hollowell
Rating:
5.0
None
RICHARD CRUZ
Rating:
3.0
This location was closed so I just put everything into the drop off box. They did respond first thing Monday morning.
.
angela staggs
Rating:
5.0
Customer did not leave a comment.
Shanin Starrett
Rating:
3.0
Customer did not leave a comment.
Blake Womble
Rating:
5.0
Very nice and helpful
Bob Newlin
Rating:
5.0
Customer did not leave a comment.
Mark Satterwhite
Rating:
5.0
Customer did not leave a comment.
Roger Price
Rating:
5.0
Customer did not leave a comment.
D'Andra Cooper
Rating:
5.0
Customer did not leave a comment.
Brian Burton
Rating:
5.0
This company was diligent about providing service.
I have rented from them before and have no complaints.
BARBARA CAMPBELL
Rating:
5.0
Customer did not leave a comment.
Brandilyn Beatty
Rating:
5.0
Customer did not leave a comment.
BETH PREWITT
Rating:
5.0
Customer did not leave a comment.
MICHAEL HOLLOWELL
Rating:
5.0
Customer did not leave a comment.
Sherry Phillips
Rating:
3.0
Customer did not leave a comment.
Beth Corbin
Rating:
5.0
Customer did not leave a comment.
JEFFRY HASTINGS
Rating:
3.0
THE WIPER BLADES WERE WORN OUT AND THE WINDSHIELD LEAKED DURING THE CONTINUOUS RAIN IN WHICH WE DROVE.