Customer Reviews for South Street Auto Salvage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of South Street Auto Salvage
The owner had an immediate attitude. Couldn't even respond to my Hello.
My reservation was for 2 hours from 3 pm. I get there at 3 pm. He asks me how long my reservation will take. I tell him roughly an hour, maybe an hour and half. He then tells me that I need to have it back before 5 pm, and that I cannot leave the truck outside (which is where I picked it up from), and that if I wasn't back by 5, I'd have have to keep it for the night. I said that I knew that, and that I didn't think it would take that long. He then says, "Yeah, I know, everyone says that though. Then they don't come back in time."
At this point, it's been 3 more minutes, and I let him know that the longer he takes, the longer it'll take me to bring the truck back. He asks me how many miles I would be using. I said maybe 5. He then proceeds to put a 9 mile estimate on my contract (which I didn't notice until bringing it back).
Upon returning the truck back, the guy had more of an attitude when he realized he'd have to refund some money since he didn't listen to my 5-mile estimate.
Pros: Truck was clean
Cons: Owners/managers attitude, truck wasn't completely full of gas, being told I wasn't allowed to use the truck for the entire time I reserved it for.
The service was great, and John the representative was excellent. Very helpful and informative he was??. Yes I will use and recommend uhaul again????
The cargo van i got was smelling very badly. I asked them to give me another one, they told me they don't have any other vans. I was about to go to another location. But due to lack of time i had to take the van.
I do not recommend anyone to go to this location. They guy is very rude and always angry. This is not even good for UHAUL business.
Guys, Please go to other UHAUL location. Don't waste your time in this particular location :320 South street.