The owners are extremely accommodating.
Steven Marrero
Customer Reviews for Southampton Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online reservation was easy! The woman at this location was so friendly and helpful. Even the process to alter my order once I had the vehicle was painless. Thank you!
William VergantinoI didn’t get the lady’s name who helped me at the desk but she was very friendly and made things super easy.
John LucianoThe staff at the location were pleasant and efficient
vincent spagnuoloVery nice lady who helped me,Very friendly and fast service.I had no problems with my experience.Truck ran perfect.Would certainly use them again.
BILL ALBANOIt was a very easy process to rent. It was quick as well. The customer service was great. She showed me the proper way to hook up the 5'×9' trailer. I would definately use again. Thank you!
BRIAN MARKSHard to find office. Seemed like a less than professional operation
MICHAEL CZYZYKnothing! it all went very smoothly thank you for making this part of our move easy
Donna NicolaidisLisa always great to do business with.
Dan AllenFantastic. One of the best U-Haul experiences I've had.
Gregory FelockThe lady that helped us was amazing and knowledgeable. She is an asset to your company. She was out there in the snow and freezing cold and took time to explain everything to us. What a wonderful lady. Thank you again.
Eric LeedsNo problems. Lisa was extremely helpful!!
SUSAN BEATTYFriendly people
Mike WhittakerMy first time at this location. It was abit out of the way for me but it worked out perfectly. The woman who waited on me was lovely and very helpful. The van was in great condition and the woman said they usually have vans which is the vehicle that I need. I was very pleased and satisfied with my experience! Thank you.
Bernadette McMenaminI rent at this location more for the person I do business with than the vehicle itself. Always very nice and tries to help as much as she can
Dan AllenWe received a truck with smashed in right front quarter panel, engine light on, with a hand written note stating it was still ok to drive. App is a pain in the ass to use requesting a lot of info that would have been nice to know more needed before getting to he truck lot. Called the location a day in advance with no response. The truck got us there and back, and used 1/2 tank of gas costing 43.00. I used the truck for 6 hours and it cost me almost 300.00 altogether. Do Not Reccomend.
Melissa AdamsThe owners of this facility certainly do go up and above to make our experience easy. I'll certainly return to this business in the future.
GEORGE TENCZALisa was very helpful
Willard LittleVery nice and courteous. Pleasure to do business with
CRAIG SILVERMANVery good
Paulo AssisNothing. Lisa couldn't be nicer to work with. She is a real gem!!!
KIMBERLY DURHAMGreat people
Larry Walkerwas told we would have straps and equipment in the van to hold down our furniture but it was not in the van
KEVIN POOLELisa was extremely pleasant to work with and made the rental very quick and easy for me!
BARRY GLASSMANVery unorganized. Only 1 space to park a 20 foot truck. Drop off box is used for uhaul and automotive shop and makes dropping offf keys confusing
Michael CerdaLisa went the extra mile in customer service and helpfulness, and even called me when there were unexpected extra charges on my rental.
Ruben BoudreauxSo customer friendly and helpful
CHRIS NixonCustomer service was outstanding-!!!
Matthew McDougallLisa is very friendly, professional and it was a pleasure doing business with her.
ELEANOR PEAYThe lady working there was awesome. So nice and kind and professional. Best of any Uhaul representatives I’ve ever met. The facility is a junkyard. The truck had the check engine light on the whole time. It struggled to do 60mph empty. Sad vehicle.
Timothy McCardleMy dolly and furniture dolly that I reserved didn’t come with the rental truck. I drove approximately 20 miles to other U-Haul locations trying to find the equipment. This put extra miles on my truck and delay my moved.
Brian OteroLisa is an awesome UHaul representative. Absolute pleasure working with her.
CHARLES ROSEBOROThe truck had 162,000 miles on it. It rode horribly, the weather stripping was coming off the door, the brakes were lousy, and it cost me $92.00 in gas to drive 280 miles!
Gary MosserGreat experience from beginning to end.
James MillerSuper helpful. Will definitely use this location again.
Matthew ProcidaMobile check in is not reliable in this area so try to schedule pickup and drop off with person on site
Joe MilanoMake this the training center for the region. These people are the best!
stuart bercunThanks Lisa!!
jenny hodgeDon't have someone come to my house saying I should off returned when they don't know what the talking about like a thug
Naima DaloraNothing at this time.
HENRY POTEATThey were not open when I dropped off the trailer.
kyle pachecoNothing, Lisa has this place running like a clock. A great experience.
MICHAEL BORRELLOLisa is awesome and always goes out of her way to make the rental experience great.
James WatersVery easy to schedule pick up and return. Perfect.
Robert SchwartzLisa did everything right. She even made the best of working in the rain. Great job!!!!
THOMAS BOWERVery helpful
Scott BogdanowiczThe first truck given to me was smoking and had the check engine light on. I drove it home and had to a have roadside assistance come and tow the truck from my house. I then had to rent ANOTHER truck so i could proceed with my plans the following day. This is a huge inconvenience and customer service kept transferring me to several different lines. It made it very difficult to find a solution to my problem which was for me to rent another truck and then have to call customer service. Horrible.
Sarah RickardLisa, the UHaul rep was absolutely fabulous. She made my reservation and made sure I knew where everything was on the instrument panel (lights, wipers, etc.). No improvements are needed for this location
SUSAN KELLOGGLisa was SO nice and helpful! This was probably one of the easier rentals I've done. Thanks Lisa!
Kayla HonsbyVery easy return, and my contact with the owner was very pleasant.
Joanne McGarveyThe representative was very friendly and helpful I would definitely recommend them to anybody who wants to rent from uhaul
JOHN TYMINSKIeverything was great, prompt and precise, made accommodation for a bigger truck when we reserved a smaller one with no hassle.
Darren PlotkinLisa was EXTREMELY helpful. She had many trucks coming and going at the same time and managed the whole situation very professionally making sure everyones needs were met. No one was waiting for any length of time. She helped us pick out some extras to get our move done very quickly!
Lisa MccuskerNi improvements necessary. Everyone was extremely helpful and the van was in great condition. I will use this location again.
Carla SmithThey charged me for a clean and it didn’t need it.
Timothy MoranEasy drop off. Lisa was very friendly.
Joesph CampbellLisa was very friendly and helpful.
LINDA DAVIS