Customer Reviews for Southern Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southern Self Storage
These guys are amazing, they fully explain everything and even give tips for you to use to make the most of your rental.
I rented the truck from a location close to my home with a pick up time of 6:00pm. You changed my pick up location to a different retailer 20 miles away with a pickup time of 2:00pm. I had to rearrange my whole day to accommodate this change. I made an in person reservation at my preferred Uhaul dealer and would have expected the reservation to be honored.
The Rep was very professional, curteous and friendly. Great experience.
Need to open the rear door when doing the damage inspection. .. to see if it opens.
Great owner = Great experience.
Have now rented trucks form this location twice. Both times was with the assistance of an employee James. Both times were A+ experiences. I would recommend this location.
Friendly people, convenient location
We were 1 of 4 customers on the day of rental pick-up that had originally had a reservation with Budget but was unable to get the promised truck as scheduled.
The Uhaul personnel worked with us in a most friendly and professional manner and were able to get us set up with a truck within 30 minutes of coming into the shop and a bigger one at that. I was very pleased with the entire experience. Your Waldorf, Maryland staff was great!!!
Very professional and helpful.
Rick was very helpful and went out of his way in helping me get my rental. The staff was kind professional and courteous and went out of their way to assist me. I will definitely go back when I need another rental.
your inventory could be a little bigger for the 15 footers
Terrible customer service did not help me at all.
Our experience with the uhaul rental was great. Everything was explained to us in detail, especially the important things like turning off the tow package in order to save gas. The truck was in great condition and barely used any gas. We would recommend this rental location! Thanks for the great experience.
Good people and good service
The representative was courteous and knowledgeable. Great service at this location.