Customer Reviews for Southern Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southern Self Storage
This facility represents U-Haul better then any other that I have used to date and I will definitely use them again even though they are not closer to my home! EXCELLENT service here!!!
They were quite accomadating
Quick response at check in, would use them again.
Nothing that I can think of right now. While Rick was busy helping a customer with another vehicle, another employee helped me was prompt and efficient and courteous and professional. I really appreciated that.
nothing to improve. Very Friendly and fast service
It would be nice to get a truck that has a full tank of gas.
Well we called the uhaul national number and was told that we would get a call back in an hour for a location of the nearest available uhaul but we never received a call back, its a good thing that we went out and searched for a uhaul on our own because calling this number and requesting help and giving out Cc information was a big waste of my time. Please look into the uhaul hep line because they deffinatly dropped the ball
Make sure all the damage is identified before the customer arrives. Taking the time to go over the entire truck to put stickers on it is time taken away from packing and moving.
Nothing. The salesman was really personable and well versed in the truck rental.
These guys are amazing, they fully explain everything and even give tips for you to use to make the most of your rental.
I rented the truck from a location close to my home with a pick up time of 6:00pm. You changed my pick up location to a different retailer 20 miles away with a pickup time of 2:00pm. I had to rearrange my whole day to accommodate this change. I made an in person reservation at my preferred Uhaul dealer and would have expected the reservation to be honored.
The Rep was very professional, curteous and friendly. Great experience.
Need to open the rear door when doing the damage inspection. .. to see if it opens.
Great owner = Great experience.
Have now rented trucks form this location twice. Both times was with the assistance of an employee James. Both times were A+ experiences. I would recommend this location.
Friendly people, convenient location
We were 1 of 4 customers on the day of rental pick-up that had originally had a reservation with Budget but was unable to get the promised truck as scheduled.
The Uhaul personnel worked with us in a most friendly and professional manner and were able to get us set up with a truck within 30 minutes of coming into the shop and a bigger one at that. I was very pleased with the entire experience. Your Waldorf, Maryland staff was great!!!
Very professional and helpful.