Customer Reviews for The Spare Room
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Spare Room
Great customer service and overall experience
Made reservations 5 days in advance. Pick one of five locations in the town where I live. Uhaul never got back with per their online policy. Their automated customer service is a joke!! Their live chat is a joke. I finally used my confirmation # online at uhaul found out they book a truck in another town 15 miles away. Then I went to pick it up and it wasn't there. They reserved me a truck which was being used. The truck was due back at 1:30 but never arrived
What night mare. Had people to help.move on a Saturday waiting all day. Got a different truck next day because of the dealer going out of his way to fix corporate fuck up!!
Nothing. All went smoothly. The man in charge was friendly and helpful and the whole process was pleasant.
Dan was great to work with!
Great customer service. Very pleasant and amicable people, more businesses could learn from their outstanding customer service.
Great staff. Friendly, helpful and knowledgeable.