The location was a gas station/mini mart. The attendant was pleasent and helpful. He was the only one there but he was able to contact the manager and clear us to leave the truck.
Martha C
Customer Reviews for Country Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy came out and try to tell be I couldn’t drop off there because he didn’t have room but there was more than enough room. When I told him I wasn’t going to go to a different location he tried to make me takeoff the trailer and park the truck in a different spot which was his job. Also customer service was absolutely no help. It was such a bad experience. I’m never going to use U-Haul again.
Joshua LWe were lucky we called before we arrived, they weren't really ready for us. We put more gas in the vehicle than we were supposed to. We didn't look at the paperwork showing how much gas was in it, until after we dropped it off. Those were the only concerns we had.
Theodore SIt took me over 35 minutes just to get registered in the store after I had already reserved the U-Haul earlier that morning
Dianna KThe guy at the drop off was rude. Told us they couldn't take any more trailers. After I showed him my drop off confirmation email he said he would have to call U-haul which I doubt that he did as he started speaking a foreign language. He finally agreed to take it but not without complaint. Would not recommend this location.
GAIL JGreat service
Austin W