Customer Reviews for Springs Auto & Truck Service Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Springs Auto & Truck Service Center
We were scheduled to pick up one place, they didn't have our truck (it happens. No biggie). We came to this place and Carli was rude and impatient with us. She spoke to us like it was our fault the truck wasn't at the original location and we were inconveniencing her. The truck was a mess and we ordered a regular dolly and she gave us an appliance dolly. When we asked about getting the regular dolly we ordered versus the appliance dolly she gave us, she said "it's the same thing, that's all I've got." We are very displeased with our experience.
Picking up truck was pleasant. Agent should have gone out to truck with me when I picked it up. Truck was covered in snow, truck should have been cleaned off. There was no snow brush so had to use hands to clear off windshield.
Had to ask for someone to help remove the trailer, we weren't sure, but it wasn't offered. Again, we the customer had to ask....