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valerie villa
Customer Reviews for StorageOne Rentals Ann Rd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jamie was friendly and helpful. .
Bernard BartolomeGreat customer service very fast and efficient
Richard RaineyJamie is very professional and knowledgeable with the storage units and the U Haul rental as well
valerie villaI left my wallet in the truck and the employee called me so. Very much appreciate the honesty Merry Christmas
Joe WaschuckHighly rated
Robert ShowalterYou need more than just a phone number to rent a vehicle. Have a two method of verification. Send notice to person cell.
Marlon MinorCheck in person was very nice. Office and location were very nice and well kept. Process was easy.
Richard SedlacekDespite having returned the rental truck with more gas than it had when I received it, this rental location added $19.50 to my bill. When I called to contest this, they didn't respond to my vx-mail. When (as a matter of principle) I visited their location and showed my gas receipts, they promised to "look into it and have management respond" but didn't. These people would rather steal $19.50 than encourage continued rentals from a frequent U-Haul customer. They don't care about their reputation. It's unfortunate they require a credit card because they then unjustifiably use it. They only want your money.
Mark CordnerGreat customer service some one should buy her a new plant
gina WISEFor a short-term pickup similar to my experience, I'm not sure that you can do anything else.
Damon DavieRep was very professional and the facility and equipment was better than any other location I have used
Ben BrownAbsolutely nothing…. The vehicle and service were amazing thanks to Jayme. Highly recommend this location.
Aiveni MataeleJayme was awesome in helping me get my reservation and setting the truck up so I could rent it before office hours. The mobile app to do the rental was super easy and fast. Got the rental done in less then 10 mins!
WHITNEY ROCHELLE JOHNSONThe lady at the desk was super cool and helpful. The check-in and checkout process was also easy and fast. This is a great place for local storage and UHaul rentals!
Ana Cieli R DiazI had an exceptional experience. I had originally booked with another company who did not have the vehicle I needed when I showed up. This location really saved me. I regret I did not get the woman’s name who helped me. She was amazing to work with, and I’m so happy I stopped in. I will definitely go back the next time I need a vehicle.
Mark Moreauberry nice service
Yezenia jensenI appreciate you letting me extend my rental (twice in the same day).
Stephanie RuggieroGreat customer service
Jalen DumasThe level of intrusion into my privacy was eye-opening.
Michael TorstFriendly and professional service. Very accommodating and helpful.
Candie FonoimoanaThe truck had some front end issues, driving over 55mph had a-lot of vibrations.
Mellissa RussellJoe made this U-haul experience omy best U-haul rental! He explained things very well, he was nice and professional! Joe was the best!
Jacob HollowayAn overall very good experience at this location. This is my second time here and it will always be my location of choice. John on both occasions was just so courteous and pleasant to work with. I highly recommend this location.
Debbie Jacksoneverything is so nice incredible service
Yezenia jensenMake the online return easier and faster to complete when all pictures are taken.
Vincent ZappiaUnfriendly staff with sassy attitude wrote down a completely different email on two different days and I don’t have a receipt
Damien RodirguezStaff is professional and helpful
Suzanne WhitescarverThe gentleman that help me when I was picking the Uhaul was GREAT, and the lady who was there when i drop it off was nice.
Shannon AthanasVery thing went great and the person that check me in was very professional and nice
David DziadonNice staff, clean truck, easy rental for one day
Suzanne WhitescarverThe staff was incredibly courteous and helpful. The location was clean and quiet. This will be my location of choice going forward.
Debbie JacksonStaff was great. I would totally rent from here again.
Heather UngermannThis U-Haul experience was GREAT in every way and I thank you very much...!!! 👍
Greg GaedeLove the new managers!
renee MalagonStorage One in Las Vegas has no fault in this matter and the review does not include them.
JEROMIE DAVIDI forgot his name but the man working in the office was amazing. He was very friendly and helpful!! He made my experience great.
Myranda EdwardsAmazing customer service! Quick, easy, friendly, and informative! 100/10!!
Savannah ZaleThe people there were great. The truck unfortunately had a strong urine smell in the drivers area. Also the gas level in the truck was lower than what was recorded. I was not informed that I could report this and when I found a link that was sent out to me, it was already expired. Other than that great service and the price was decent.
Andrew PalikNothing
William Crosbyyour employees you have working there are OUTSTANDING excellent customer service
Robert KocourExcellent, very fast and very friendly. Truck was perfect!!
David BenjaminCustomer service at this location was better than any of my past rental experiences. I will rent from their location from now on because of the great customer service.
Michael Parksvery quick and easy
Guy TranVery professional. Made renting truck easy.
bob SchuylerThank you
Clayton RobinsonProfessional friendly service, very informative and had the answer to questions before I asked.
Darryl BryantVery friendly . I am happy.
Michelle HouseholderJamie was very courteous, professional and helpful... THANK YOU!
Ramon Santa AnaN/a
Eddie WilliamsExcellent customer service, fast and easy process storage one by far has provided the best customer service I’ve ever experienced with U-haul
Destiny goodEmployees were very friendly and helpful and made every accommodation we needed for the rental. They even pulled up the truck to the lobby and verified all our accessories were loaded in the back of the truck before we left. Truck had very low miles and was in great condition!
David GoodwinNothing. The staff was very pleasant, courteous & friendly. Expedient & knowledgeable.
Sylvester Winrow