Great customer service; will definitely be back to them for my next uhaul rental.
jeff b
Customer Reviews for Family Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Customer Service! Very friendly and helpful, made my entire experience a breeze!
Scott HThe salesperson was wonderful and very helpful. The equipment on the other hand needs to be overhauled bad. The truck was like driving a tank and this makes me not wanting to use Uhaul again. I would recommend this place because of customer service.
Stephen BMandy is awesome! She went above and beyond to help us. I would highly recommend this location. She is the best! U-haul is lucky to have her as a representative.
Ed KHad zero issues with the truck. The staff at this location were friendly, helpful and informative.
Gary SGreat experience from start to finish!
Timothy HI am a disabled veteran, and without the help of the people at the location getting my vehicle unloaded would’ve been nearly impossible for me to do by myself.
Douglas KVery friendly, helpful
William BCan think of nothing that needs improvement.
Rickey FHard to improve excellent.
John PMandy was super friendly and very helpful. Great person to deal with. Wish everyone was like her.
bryan hVery friendly service!
Adam MHelpful and courteous staff!!
JEFFREY TGood convenient location
Dan DGreat service!
Catherine SEverything was perfect, the lady that checked me in was amazing and very knowledgeable.
Jeremy MBeing a Senior.Very hard getting in& Out truck .Make it easier.Im.This truck was very easy to drive& Did not go all over the rd. The managers were understanding.I was under alot of stress& Lady tried to help me as much as possible.We all have our days.Thanks!
janice wThis location has excellent customer service.
David HPricing way to high. Ended up being well over 200$.
David SThe attendant was very nice, courteous and helpful. She gave me one of the best, if not THE BEST experience and service I’ve ever had with U-Haul. Any time I need to rent near that area, they will have my business!!
Charles DVery Happy with the serivce we received They go out of there way to make you feel comfortable
Mary MI rent a lot of Uhauls threw out the area , and by far this is the best yet The People at Family Auto Center make you feel like Family I will never use anyone else from here on Thank you Mary
Angelo MThey were excellent! Best part of the move by fat!
Mary DWasn't open as hours suggested on Website and door. A couple customers came and went.
Amit PThe gentleman at this location was helpful and kind. We got through the process smoothly.
Stacie LThe computer system which reads the photos of the users' driver license is very finicky. This computer system needs some work to be more reliable. This will make for happier proprietors and happier customers. Overall, very good experience. Thumbs up.
Bart B